What are the responsibilities and job description for the FT Shelter House Manager position at Welcome Home, Inc?
Position Title: Shelter House Manager (Full-Time)
Position Description: Provides evening staffing, oversight, and security of the Transitional Shelter Facility for Veterans
Position Type: Full-time, Non-exempt, Hourly, Benefit Eligible
Hours: Evening, 40 hours per week
Shift: Wednesday through Sunday, 3:00pm - 11:00pm
Salary Range: $16.00 - $17.00
Reports to: Operations Director
Works with: On-call staff; All staff; Program Participants; Public
Oversees: Veteran Program Participants in facility
Basic Function: Provide staff coverage of the facility during and after regular business hours including possible overnights, weekends, and holidays.
Principal Duties & Accountabilities:
- Acts as manager of the facility when supervisory staff are absent
- Maintains confidentiality of all program participants
- Maintains front desk and reception coverage including phone coverage
- Assist program participants, the public, and volunteers as needed including hosting KP Duty Volunteers
- Assist with meal preparation, food distribution, kitchen clean-up as needed
- Monitors and documents program participant traffic in and out of the facility and ensures all rules, regulations, and Code of Conduct are maintained and enforced with residents and the public
- Intervenes when necessary when program participant issues arise and provides detailed documentation of incidents for staff on next shift and for supervisor
- Documents incidents as instructed
- Provides and documents regular security checks and walk-throughs of the property
- Conducts light cleaning and janitorial activities as required to maintain a safe, secure, and available facility
- Participates in all appropriate staff, supervision, and training meetings
- Collects data as directed required by funders and the agency
- Assist with program participant intake and discharge as needed
- Completes all trainings and attends staff meetings as required
- Other duties as assigned by Operations Director, Clinical Director, and other Senior Management
Minimum Qualifications:
- High School Diploma or equivalent
- Must be 21 years of age or older
- Reliable / Dependable
- Typing and data entry experience
- Familiarity with Microsoft Office products
- Excellent oral and written communication skills
- Clean background check and drug screen
- Friendly customer service skills
Desired Qualifications:
- Honorable Veteran status
- Experience working with homeless individuals
- Experience working in a residential facility Mental health/human services experience
- Experience working with veterans
- Bachelor’s Degree
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Employee assistance program
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Columbia, MO: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Willing to complete pre-employment background check and drug screen
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Outlook: 2 years (Required)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $16 - $17