What are the responsibilities and job description for the Senior Director of Consumer Engagement position at Welch's?
Grow with Welch's!
Welch's is on a journey towards our bold ambition of being the global-leader of convenient, good for you fruit-based food and beverages. To turn this goal into a reality we need you and other exceptionally talented, agile, and innovative individuals who are eager to contribute to something extraordinary!
At Welch's, we're not just offering a job; we're inviting you to be a part of a vibrant, authentic, and inclusive culture where you not only belong, but also have the opportunity to unleash the best, most authentic version of you.
Position Summary
The Senior Director, Consumer Engagement leads the development and execution of integrated marketing communications that bring Welch’s growth strategy to life. This role ensures Consumer Engagement serves as a proactive driver of brand equity, consumer connection, and business growth.
Partnering closely with Brand Teams, Consumer Insights, and external agency partners, this leader translates strategy into insight-driven communications plans that balance near-term performance with long-term brand transformation. The role also leads and develops a high-performing Consumer Engagement team, fostering collaboration, creative excellence, and seamless execution across all consumer touchpoints.
Where You’ll Work
This role will be based out of our Waltham, MA headquarters where you will be immersed in a dynamic workplace where innovation thrives and collaboration is key.
Our company in-office schedule is designed to maximize collaboration & relationship building balanced with flexibility and well-being with 3 days in office and Thursdays/Friday being remote, flex days.
What You’ll Do
Welch's is an Equal Employment Opportunity Employer. We are committed to the prevention of employment discrimination based on race, religion, color, sex, gender identity, national origin, age, marital status, disability and/or military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Welch's offers more than just a job - it's an opportunity to grow, innovate, and make a global impact with a passionate community.
Welch's is on a journey towards our bold ambition of being the global-leader of convenient, good for you fruit-based food and beverages. To turn this goal into a reality we need you and other exceptionally talented, agile, and innovative individuals who are eager to contribute to something extraordinary!
At Welch's, we're not just offering a job; we're inviting you to be a part of a vibrant, authentic, and inclusive culture where you not only belong, but also have the opportunity to unleash the best, most authentic version of you.
Position Summary
The Senior Director, Consumer Engagement leads the development and execution of integrated marketing communications that bring Welch’s growth strategy to life. This role ensures Consumer Engagement serves as a proactive driver of brand equity, consumer connection, and business growth.
Partnering closely with Brand Teams, Consumer Insights, and external agency partners, this leader translates strategy into insight-driven communications plans that balance near-term performance with long-term brand transformation. The role also leads and develops a high-performing Consumer Engagement team, fostering collaboration, creative excellence, and seamless execution across all consumer touchpoints.
Where You’ll Work
This role will be based out of our Waltham, MA headquarters where you will be immersed in a dynamic workplace where innovation thrives and collaboration is key.
Our company in-office schedule is designed to maximize collaboration & relationship building balanced with flexibility and well-being with 3 days in office and Thursdays/Friday being remote, flex days.
What You’ll Do
- Own enterprise-wide consumer-facing marketing communications, ensuring alignment with Welch’s growth strategy and brand priorities.
- Lead the development of holistic communications strategies grounded in deep consumer insight and designed to drive both near-term performance and long-term brand equity.
- Translate enterprise and brand growth objectives into integrated annual Consumer Engagement plans across creative, media, digital, packaging, shopper, and digital shelf.
- Oversee execution excellence through strong agency leadership, clear ways of working, and disciplined budget management.
- Design and optimize the internal team structure and external partnerships required to deliver against strategic priorities.
- Serve as a strategic thought partner to senior leadership, contributing to enterprise growth planning and transformation initiatives.
- Build, lead, and develop a high-performing, multidisciplinary Consumer Engagement team, fostering a culture of creativity, collaboration, accountability, and inclusive leadership.
- An enterprise-minded leader who seamlessly balances long-term growth strategy with disciplined execution.
- Comfortable operating in ambiguity, making complex trade-offs, and navigating competing priorities with confidence and clarity.
- A collaborative and influential partner who can align stakeholders and drive outcomes across the organization, even without direct authority.
- Both creatively inspired and commercially grounded, with the ability to connect bold ideas to measurable business results.
- A proven builder of talent, high-performing teams, and sustainable organizational capability.
- 15 years of progressive Marketing experience within food & beverage or CPG, including senior leadership roles, with at least 10 years focused on Consumer Engagement
- Proven leadership across multiple Consumer Engagement disciplines (creative, media, packaging)
- Experience partnering deeply with Brand Marketing, Consumer Insights and External Agencies
- Demonstrated ability to influence enterprise strategy and operate at executive level
- Strong people leadership experience, including leading leaders
- Track record of driving Brand Transformation through Consumer Engagement, preferred
- Licensing, or partnership experience, preferred
- Organization with a bold, clear purpose & vision for the future
- Inclusive Culture: Be a part of an inclusive workplace where you not only belong but also have the opportunity to be the best version of yourself
- Passionate Community: You are encouraged to have a voice, share your opinions, and have individual impact on the success of the business
- Hybrid work model: Flexible & collaborative work environment to maximize well-being & success
- Paid Time Off and Holidays: Enjoy time away from the office to rest and recharge
- Paid Volunteer Time Off: 40 hours of paid volunteer time
- Development & Advancement: Formal and informal opportunities to develop and grow your career
- Compensation Package Consisting of Competitive Base Salary and Annual Incentive Plan (Bonus)
- 401K plan with Generous Company Match
- Flexible Benefits from your first day: Choose the benefits that meet your needs and preferences
- Health, Dental & Vision Insurance
- Health Savings Accounts
- Life and accident insurance
- Employee Assistance Programs
- Tuition reimbursement program
- Additional benefits available through Perks at Work
- Paid parental (and adoption) leave – Available after 12 months of employment
Welch's is an Equal Employment Opportunity Employer. We are committed to the prevention of employment discrimination based on race, religion, color, sex, gender identity, national origin, age, marital status, disability and/or military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Welch's offers more than just a job - it's an opportunity to grow, innovate, and make a global impact with a passionate community.
Salary : $230,000 - $240,000