What are the responsibilities and job description for the Bilingual Academic Operations Coordinator (Chinese/English) position at WeEducation Group?
About WeEducation
WeEducation is a multinational, fast-growing education company dedicated to delivering superior education solutions to students who aim to study or work in the United States. We specialize in admissions success, GPA booster, and career advancement programs to help students and young professionals thrive in the US. WeEducation aims to cultivate the potential in every individual to assist in achieving academic excellence and career success by providing a variety of result-driven programs.
Role Summary
The Bilingual Academic Operations Coordinator is a foundational role focused on the day-to-day execution of student services and academic support. You will serve as the primary point of contact for scheduling, tutor coordination, and student progress tracking. This role requires high emotional intelligence, meticulous attention to detail, and a passion for student success.
Key Responsibilities
- Student Service & Scheduling
- Manage daily online course scheduling and appointment setting for students.
- Coordinate schedules between students and tutors to ensure smooth lesson delivery.
- Provide timely communication and feedback to both students and tutors regarding academic matters.
- Reporting & Academic Research
- Draft weekly and monthly progress reports to keep students and parents informed.
- Conduct research on school projects and course selection to provide students with accurate academic guidance.
- Administrative & Project Support
- Assist the GPA Project Team with daily administrative tasks and operational needs.
- Support the coordination of promotional materials and website updates as needed.
- Academic Tutoring & Q&A
- Provide subject-specific tutoring and Q&A support related to your own field of study.
- Answer student inquiries regarding homework, coursework, and exam preparation.
Candidate Requirements
- Work Authorization: Must have valid legal work status in the United States (OPT/CPT support available).
- Language Skills: Native or near-native fluency in Chinese and English (Bilingual), with the ability to maintain professional communication.
- Education: Bachelor’s degree or above; backgrounds in Education, Curriculum Design, or related fields are preferred.
- Experience: 1 years of experience in teaching assistance (TA) or online education is a significant plus.
Core Competencies:
- Communication: Patient, meticulous, and genuinely enjoys interacting with students and parents.
- Sales Mindset: Open to assisting with sales-related tasks and promoting program value.
- Reliability: Ability to respond to messages and handle student matters promptly with high emotional stability.
- Organization: Strong time management skills and the ability to maintain accuracy in a fast-paced environment.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $50,000 - $60,000