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Essential Duties and Responsibilities*
Recruitment/Territory Management – 35%
- Recruits new freshmen and/or transfer students to Webster University and assists with recruiting plans and events both on and off campus.
- Manages an assigned geographic territory and travels to high schools, community colleges, community-based organizations; attend college fairs and conduct special programs across the country.
- Plan all aspects of travel, manage receipts, and prepare travel reports to meet policies and deadlines.
- Represents undergraduate admissions in a public-speaking capacity both on and off campus and maintains records of these activities in SLATE.
Admissions/Advising – 50%
- Responsible for counseling and outreach to students and parents on the admissions requirements and procedures, and works directly with them to resolve extenuating circumstances, complaints and appeals
- Manages data, prospects, applicants, and recruitment territories through the SLATE (CRM) system to enhance student relationships, communication timelines and to connect students with other areas of the university.
- Cultivate student applicant pool and assist with the transition to campus for incoming student, including coordination with international student support offices as appropriate.
- In accordance with university guidelines and enrollment objectives, determines eligibility of applicants for admissions based on analysis of the admission application, transcripts, standardized tests, and supplemental documentation.
- Utilizes professional judgement to analyze the complete student file to determine full admission, admission by exception, denial or to send the application on for further review.
- Responds, within established time benchmarks and service delivery protocols, to inquiries regarding admissions status from prospective students.
- Provides assistance to prospective students regarding admissions requirements and process.
- Updates information in SLATE and other university systems.
- Maintains a high level of working knowledge of university information, organization, opportunities, and policies
- Responsible for advising and counseling special populations that may include but are not limited to athletes, rural students, urban students, conservatory, honors, competitive scholars, international students etc.
Programming – 10%
- Assists and participates in a variety of on-campus and off-campus recruitment and yield programs, virtually and in person
- Implements recruitment activities such as application workshops, information sessions, financial aid information sessions and outreach presentations.
- Supports virtual programming and communications tailored to domestic and international audience across multiple time zones.
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Secondary Duties and Responsibilities*
Other duties and Assignments – 5%
- Cultivates working relationships with university schools and colleges, departments, counselors and advisors to enhance student service and satisfaction as well as establish community contacts
- Reports statistical data on programs, projects, SLATE cases and travel activities
- Collaborates with international student services, enrollment operations, and compliance teams to support international enrollment processes.
- Serves on internal committees and task forces and participates in work groups to support the mission of Enrollment Management and Webster University
Standard Schedule: Days 8:30am – 4:30pm with occasional evening and weekend hours. Travel is required for events.
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