Infrastructure Engineer: Enterprise Storage (Remote)

Job Summary As the largest online distributor of restaurant supplies and equipment, WebstaurantStore offers a catalog of more than 430,000 products supported by fast, reliable shipping. Nearly all our technological design, development, and system management are handled in-house, allowing us to build custom, innovative solutions in a rapidly evolving e-commerce landscape. Due to this growth, we are seeking an Infrastructure Engineer with a primary focus on enterprise storage, backup, and data protection to support our on-premises infrastructure. This role does not focus on cloud administration. Responsibilities • Engineer, design, and support centralized enterprise storage solutions, including SAN, NAS, and object storage platforms such as NetApp, Dell EMC, and Dell ECS. • Administer and optimize on-premises storage environments, including storage arrays, replication, snapshot management, deduplication, retention policies, and recovery workflows. • Manage backup and disaster recovery processes using platforms such as Commvault, Veeam, or Rubrik, including policy configuration, backup validation, offsite replication, failover testing, and recovery readiness. • Own performance tuning across storage arrays and local server storage. • Proactively identify bottlenecks, capacity constraints, and performance risks using monitoring and observability tools such as Prometheus and Grafana. • Investigate storage and infrastructure issues end to end, perform root cause analysis, and determine the most appropriate corrective solution. • Manage physical and virtual infrastructure and support partner teams including DBRE, Security, SRE, Media, and Automated Warehouses. • Support lifecycle management across storage and supporting infrastructure, including provisioning, patching, upgrades, migrations, hardware refreshes, and decommissioning. • Perform hardware diagnostics and work with hardware vendors to resolve performance issues. • Support Windows Server, Linux, and VMware environments connected to enterprise storage platforms, including VMware vSphere/ESXi and vCenter HA. • Contribute to infrastructure projects such as storage rollouts, data migrations, hardware modernization efforts, and resiliency improvements. • Collaborate with internal stakeholders to solve complex infrastructure problems, recommend improvements, and strengthen long-term system health.