What are the responsibilities and job description for the Server position at Weber's Restaurant and Hotel?
Server Job Description
Server’s at Weber’s restaurant are friendly, energetic, highly motivated individuals responsible for taking orders and serving food and beverages to customers in our restaurant and habitat ultra lounge. We expect our servers be knowledgeable about the menu and able to answer questions about the dishes and drinks. They must also be able to make recommendations and suggest pairings. The server must be able to work quickly and efficiently, while maintaining a friendly and professional demeanor. They must be able to handle multiple tables at once and ensure that each customer has a positive dining experience.
Responsibilities:
- Greet customers and take their orders
- Answer questions about the menu and make recommendations
- Serve food and beverages to customers
- Ensure that each customer has a positive dining experience
- Follow standards for service
- Follow standards for attire
- Handle cash and credit card transactions
- Assist with opening and closing duties
- Follow all health and safety regulations
Requirements:
- Previous experience as a server preferred
- Ability to work flexible hours, including nights, weekends, and holidays
- Ability to work in a fast-paced environment
- Excellent customer service and interpersonal communication skills
- Ability to lift and carry heavy objects (up to 50 lbs) and ability to stand for long periods of time
- Ability to handle emergency and stressful situations like resolving customer conflicts
- Ability to make quick decisions
- Ability to create a positive and welcoming customer experience
- Regular, predictable attendance is an essential function of this role, with limited tolerance for unplanned absences or last-minute call-offs
Benefits:
- Employee discount
- Flexible schedule
- Health insurance available
- Dental insurance available
- Paid time off
- Employee profit sharing (after 1 year continuous service)
- Complimentary hotel room on your birthday (after 1 year continuous service)
About us:
We are a family-owned independent restaurant and hotel located in Ann Arbor, Michigan.
Weber’s Restaurant and Hotel is an Equal Opportunity Employer.