What are the responsibilities and job description for the Host/Hostess - WeVINO Restaurant - Westlake Village position at We Vino LLC?
Job Title: Host/Hostess
Location: WeVINO Restaurant
Job Type: Full-Time / Part-Time
About Us: WeVINO Restaurant is a high-end fine dining establishment specializing in modern Italian cuisine. We pride ourselves on delivering exceptional culinary experiences complemented by impeccable service. Our team is dedicated to creating a warm and inviting atmosphere for every guest.
Job Description: We are seeking a personable and organized Host/Hostess to join our esteemed team. The ideal candidate will be the first point of contact for our guests, setting the tone for an exquisite dining experience. Your primary responsibility will be to welcome guests warmly, manage reservations, and ensure seamless seating arrangements in our fine dining setting.
Responsibilities:
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage reservations and walk-in guests efficiently to optimize seating arrangements.
- Escort guests to their tables, providing menus and introducing them to their server.
- Maintain an organized waiting area, providing accurate wait times when necessary.
- Assist in coordinating special seating requests and accommodating guest preferences.
- Communicate effectively with the kitchen and service staff to ensure smooth operations.
- Handle guest inquiries and concerns promptly and professionally.
- Uphold WeVINO's standards of excellence in customer service and hospitality.
Qualifications:
- Previous experience as a host/hostess in a fine dining or upscale restaurant is preferred.
- Exceptional interpersonal and communication skills.
- Strong organizational abilities and attention to detail.
- Ability to remain calm and composed under pressure.
- Professional appearance and demeanor.
- Proficiency in reservation management systems is a plus.
- Flexible availability, including evenings, weekends, and holidays.
What We Offer:
- Competitive hourly wage based on experience.
- Opportunities for career advancement within our esteemed establishment.
- A supportive and dynamic team environment.
- Staff discounts on dining and beverages.
- Comprehensive training to uphold our high standards of service.
If you are a hospitality professional with a passion for delivering exceptional guest experiences, we invite you to apply.
Join WeVINO and be a part of a team that exemplifies modern Italian fine dining at its best!
