What are the responsibilities and job description for the Medical Receptionist/Front Desk position at We Care Physical Therapy?
Position Type: Part-Time (15 hours per week: Monday, Wednesday, Friday)
About Us: WeCare Physical Therapy is a dedicated, patient-focused clinic located in Metuchen, NJ, committed to providing personalized care and comprehensive physical therapy services. We pride ourselves on fostering a supportive, welcoming environment for both patients and staff.
Job Summary: The Receptionist is responsible for managing front-desk operations, including patient interaction, appointment scheduling, insurance verification, and providing general support to the physical therapy team to ensure efficient daily operations.
Responsibilities:
- Warmly greet patients upon arrival and assist with check-in procedures.
- Verify and document patient insurance information accurately.
- Schedule, reschedule, and confirm patient appointments efficiently.
- Answer phone calls, address inquiries, and relay messages appropriately.
- Maintain a clean, organized, and welcoming reception area.
- Assist physical therapists by preparing treatment areas, ensuring cleanliness, and sanitizing equipment between patient visits.
- Inquire insurance benefits and assist in seeking updates from Insurance companies.
- Perform general administrative duties, including filing, managing patient documentation, and handling correspondence.
- Collaborate closely with physical therapists and clinic staff to facilitate smooth patient flow and quality care.
Qualifications:
- High school diploma or equivalent.
- Spanish speaking is mandatory.
- Previous experience in a medical or physical therapy clinic setting preferred.
- Knowledge of insurance verification procedures strongly desired.
- Excellent interpersonal, communication, and customer service skills.
- Strong organizational abilities with attention to detail.
- Ability to multitask effectively in a dynamic clinic environment.
- Basic proficiency with computers and standard office software.
Working Environment:
- This role involves regular interaction with patients and requires maintaining a professional and friendly demeanor at all times.
- May require physical activity such as cleaning and arranging equipment.
Benefits:
- Competitive hourly wage
- Opportunity to work in a supportive, patient-focused clinic environment
How to Apply: Please submit your resume and cover letter outlining your experience and interest in this position to [clinic's contact information or email address].
WeCare Physical Therapy is an Equal Opportunity Employer committed to fostering diversity and inclusion.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 15 per week
Work Location: In person
Salary : $15 - $17