What are the responsibilities and job description for the Plumbing - Trade Manager - Service position at We Care Heating & Air?
Overview
Plumbing Service Manager- WeCare Warner Robins, GA!
Looking to TradeUP? This role will have the opportunity to build a team, and help to scale a plumbing department in Warner Robins, GA with support of senior leadership. Enjoy a fast-paced environment and be an influential part of our team!
Benefits:
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
- Parental leave
Job Duties:
- Supervise all Plumbing activities.
- Hire, Train, and Lead Plumbing Team Members
- Cultivate a dynamic, ethical Sales Culture that is hyper focused on delivering value to customers
- Manage a P&L; responsible for department hitting revenue and gross operating profit budget targets
- Conduct regular individual and departmental coaching and Performance Reviews
- Oversee department dispatchers and ensure right techs get sent to right calls
- Create technician work schedule
- Review and approve department payroll
- Handle all Customer related Requests, Concerns, etc.
- Create, Establish and Maintain a positive Work Environment
- Hold team accountable to company policies and procedures.
REQUIREMENTS:
- Exceptional sales and interpersonal skills
- 2 years of Management Experience, Required
- Residential Plumbing Experience, Preferred
- Valid US Driver’s License with a satisfactory driving record
- Must pass a motor vehicle, background check and drug screen
- ServiceTitan or other Field Software experience, preferred
Core Competencies:
- Leader; Demonstrates a great attitude and has the ability to motivate a team of individuals consistently
- Coach; makes his/her teams better through training and mentorship
- Team player; enjoys working as a part of a broader team
- Proactive; A forward thinker who can identify and execute needed changes
- Decisive; comfortable making decisions in ambiguous situations
- Adaptable; enjoys operating in a fast-paced, dynamic environment
- Great communicator; Has strong verbal and written communication skills
- Customer oriented; works well with customers