What are the responsibilities and job description for the Plumbing Service Technician position at Ricky Heath Plumbing, Heating & Cooling?
At Ricky Heath Plumbing Heating & Cooling, we are more than just a plumbing company; we are a family. We provide exceptional plumbing services in Macon and the surrounding areas and foster a culture that values our employees, cherishes our clients, and uplifts our community. Join that mission, and you will enjoy:
- Competitive pay – performance bonuses and spiffs
- Medical Insurance – We pay 99.5% of your health insurance premiums
- Affordable dental, vision, life insurance, short-term and long-term disability
- Work-life balance – 2 weeks PTO to start plus 8 paid holidays
- 401(k) plan with a 4 % match
- Company-supplied truck; take it home at night; new and safe
- New technology, including iPhone, iPad & access to integrated software
- State-of-the-art tools, parts, and supplies
- PAID TRAINING – 100 hours each year
Responsibilities:
- Complete plumbing, drain cleaning, and other related in-home service calls
- Establish customer rapport to sell the right products and services.
- Understand service criteria and hold yourself accountable for exceeding revenue goals
- Be accurate and timely with job documentation, estimates, invoices, time cards, curbside feedback, and option sheets
- Participate in training, allowing you to grow and develop as a professional
- 6 years of residential plumbing experience
- Knowledge of local plumbing codes and ability to make on-the-job applications
- Ability to work in a positive team environment
- Self-starter who can get the job done
- Develop a proven track record in pipe repair, fixture installation, gas leak testing, and repair
- Highly organized with exceptional follow-through abilities
- Strong verbal and written communications
- Exceptional customer service
- Strong desire to be a better technician tomorrow than you are today
- Competitive individual contributor who also loves to win as a team
- Able to pass a background check, MVR, and a drug test