Customer Relationship Manager

Overview
We are seeking a motivated and dynamic Brand Ambassador for our HVAC product to join our team. This role is essential in driving business development and enhancing customer relationships. The ideal candidate will possess a strong background in customer service, and customer relationships, with the ability to effectively communicate and negotiate with clients. If you are passionate about fostering client connections and contributing to our growth, we want to hear from you.

Responsibilities

• Engage in conversations with potential clients to generate leads and build relationships.
• Utilize Salesforce for managing customer interactions and tracking sales activities.
• Conduct research to identify new business opportunities and trends in the HVAC field.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Communicate effectively with clients to understand their needs and tailor solutions accordingly.
• Collaborate with the sales team to develop strategies for business development and market penetration.
• Maintain accurate records of client interactions and follow up on warm leads.

Skills

• Strong understanding of market dynamics and customer needs.
• Excellent customer service skills with a focus on client satisfaction.
• Proficient in outbound calling techniques, including warm calling strategies.
• Effective communication skills, both verbal and written, in English.
• Ability to negotiate effectively while maintaining positive client relationships.
• Proven ability to contribute to business development initiatives through strategic thinking and proactive engagement.

Join us as a Specialist where your contributions will directly impact our success!

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $22