What are the responsibilities and job description for the Relationship Manager position at EBizCharge?
Headquartered in Irvine, California, EBizCharge specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento and WooCommerce. EBizCharge offers its employees tremendous learning opportunities, career growth potential, and a dynamic work environment.
EBizCharge is looking for a positive, energetic, and self-motivated Relationship Manager. The qualified candidate will be reporting to the VP of Sales and will be working to close new opportunities and vet out existing accounts. This fast-paced environment encourages independent thinking and decision making.
Responsibilities
The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.
EBizCharge is looking for a positive, energetic, and self-motivated Relationship Manager. The qualified candidate will be reporting to the VP of Sales and will be working to close new opportunities and vet out existing accounts. This fast-paced environment encourages independent thinking and decision making.
Responsibilities
- Source new sales opportunities through inbound and outbound lead follow-up.
- Qualify prospects through outbound outreach (cold calls & emails).
- Understand customer needs and requirements for new and existing clients.
- Research accounts, identify key players and generate interest.
- Manage and maintain prospects within your assigned lead list.
- Maintain healthy client relationships.
- Nurture existing account relationships to obtain client referrals.
- Run product demos and provide proposals to prospective clients.
- Be an effective closer.
- Bachelor’s degree in business administration, or a related field is preferred but not required.
- Previous experience doing outbound outreach is highly preferred.
- Strong phone presence and oral communication skills.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Experience working with Salesforce or similar CRM is preferred but not required.
- Payment software/ERP experience (a plus but not required)
- Employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
- Retirement 401(k) plan with company match.
- Gym access, dry cleaners, car wash conveniently located within building.
- Generous PTO plan with an additional 9 Days Company Paid Holidays per year.
The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.