What are the responsibilities and job description for the 2nd shift Transportation Dispatcher position at WDS Logistics?
Dispatcher
NIN - Troy, MI
Summary:
Large Courier company located in the Troy area is recruiting for an experienced dispatcher.
The individual selected will have the ability to work in a fast-paced environment and be able to work on their own.
Shift: Full-Time( Afternoon) Monday – Friday, 3:00p.m. – 11:00p.m.
Benefits: Competitive wages, paid vacation, personal & sick time, Vision, Medical, Dental
DUTIES AND RESPONSIBILITIES:
NIN is seeking a full-time afternoon dispatcher. The ideal candidate must be able to answer phones and work in a fast paced environment. You must be able to possess excellent communication skills, ability to multi-task and work well with others. Job duties will include but not limited to; obtaining detail dispatch specifications from customers, process and dispatch outbound orders to ensure timely, accurate delivery, perform load planning, create routes, monitor and dispatch drivers. Must be able to work rotating holidays and overtime shifts when needed.
If full-time employment with benefits and paid time off is what you are looking for, please apply.
REQUIREMENTS
- Previous Dispatching Experience
- Knowledge/experience using Microsoft office software (Excel, Word)
- Be able to thrive in a busy, multi-task oriented environment
- Excellent written, organizational and verbal communication skills.
- Ability to read maps and prepare routing
- Ability to work overtime, holidays, and weekends as needed
- E Courier (CMS & DMS) Experience a Plus but not required
- Coordinate and schedule transportation activities, including dispatching drivers
- Communicate with drivers, customers, and internal teams to ensure timely delivery of goods.
- Monitor shipping and receiving processes to ensure accuracy and efficiency.
- Perform data entry tasks to update transportation records and maintain accurate documentation.
- Utilize phone systems to answer calls and provide assistance to drivers and customers.
- Collaborate with third-party logistics (3PL) providers to coordinate transportation services.
Qualifications:
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Excellent communication skills, both verbal and written.
- Attention to detail and accuracy in data entry tasks.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of fleet management and shipping/receiving processes.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Troy, MI 48083: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Customer support: 3 years (Required)
- Transportation Dispatching: 3 years (Required)
Work Location: In person