Residential House Manager

About Us: WCI - Work, Community, and Independence is a private, non-profit agency dedicated to providing residential and employment/day supports to individuals with a wide range of intellectual and developmental disabilities.

Company Culture: At WCI, we believe in fostering a supportive and inclusive environment where every individual is valued and empowered. Our culture is built on the principles of respect, dignity, and community integration. We are committed to providing person-centered supports that enable individuals to reach their maximum potential and independence in their daily lives. Our team is passionate about making a positive impact and works collaboratively to create a welcoming atmosphere that encourages growth, learning, and social engagement.

Role: WCI is seeking to hire a House Manager to support the Division Head/Director in overseeing and managing the day-to-day operations of total support group home.

Qualifications:

• Bachelor’s degree in human services (preferred) with at least one year of experience in developmental disabilities and one year of supervisory experience.
• Associate's degree in human services or related field with three years of experience in developmental disabilities and one year of supervisory experience.
• High school diploma or equivalent with four years of experience in developmental disabilities and two years of supervisory experience.
• Strong communication skills, including excellent writing abilities.
• Exceptional organizational, time management, and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Proficiency in Microsoft Office and computer literacy.
• Experience using multiple systems (e.g., Log Notes, Staff Communication, Data Collection, Progress Notes, Confidential, Medical, and ISP Records, Health Care and Financial Reporting System).

Main Responsibilities:

• Enhance and expand the quality and scope of services.
• Develop and oversee the implementation of Individual Support Plans (ISP).
• Ensure a clean, stylish, and efficiently running home.
• Supervise and train Residential Assistant Coordinator and Support Specialists.
• Support individuals in learning and relearning skills, working in conjunction with Operations, Nursing, Clinical, HCPs, OT & PT Teams.
• Assist individuals in making choices and assuming as much responsibility as possible.
• Develop social relationships, community interests, and reintegration into the community.

Specific Responsibilities:

• Establish a positive, energetic, and welcoming atmosphere conducive to building relationships with participants, peers, HCPs, Employment staff, DDS staff, family members, neighbors, and the community at large.
• Develop objectives, intervention strategies, and data collection methods for the Individual’s ISP; train Support Specialists and supervise their implementation.
• Collaborate with WCI Nursing and Clinical Teams to provide optimal services.
• Follow MAP Regulations and oversee staff training in MAP & DDS Regulations.
• Work with the WCI Nurse and HCPs to ensure optimal health.
• Provide ongoing training and role modeling to Direct Support/CNAs to ensure proper implementation of goals, medical treatment/nursing protocols, and clinical behavior plans.
• Ensure staff are trained in behavior plans, BMMTPs, data collection, schedules, etc., to keep services relevant and optimal for individuals.
• Allocate staff resources to support individuals in their daily schedules.
• Supervise and train Support Specialists.
• Facilitate individual participation in hiring interviews and staff evaluations.
• Conduct bi-weekly supervision with all Support Specialists.
• Support Human Rights in all daily interactions; train to be a Human Rights Advocate or designate a trainer.
• Conduct monthly Human Rights training or assign a designee.
• Perform any other tasks or responsibilities assigned by the Director of Supports.

Physical Requirements:

• Ability to stand, walk, and move for extended periods throughout the day, including stairs. Must be able to physically complete the evacuation plan while supporting Individuals
• Frequently lift, carry, push, or pull up to 25 lbs (e.g., files, supplies, groceries)
• Occasionally lift or move up to 50 lbs (e.g., assisting with transfers, repositioning individuals, crisis prevention, pushing individuals in wheelchairs, using Hoyer lifts)
• Ability to provide hands-on support for personal care as needed per individual support plans (e.g., showering, toileting, assistance with eating)
• Ability to perform basic household tasks related to program operations (e.g., meal preparation, laundry, routine household cleaning, snow shoveling)
• Ability to operate or ride in a vehicle; driving is a requirement for most positions and includes driving agency vans, including wheelchair vans, or personal vehicles
• Ability to secure wheelchairs and assistive devices as needed

Job Type: Full-time

Job Type: Full-time

Pay: From $56,830.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid orientation
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

License/Certification:

• MAP (Required)
• First Aid and CPR (Required)
• Driver's License (Required)

Ability to Commute:

• Waltham, MA 02451 (Required)

Work Location: In person

Salary : $56,830