What are the responsibilities and job description for the Internship Opportunity – IT Intern (Spring 2026) Manchester, NH position at Waypoint?
About Waypoint
Waypoint is a leading nonprofit human services agency with a mission of empowering individuals and strengthening families throughout New Hampshire. We are committed to innovation, collaboration, and fostering growth for both our clients and our team members.
Position Overview
Waypoint is seeking an IT Intern (Associates or Bachelor’s level) to join our team. This is an exciting opportunity for a motivated student who is eager to gain real-world, hands-on experience in the field of Information Technology. The intern will work closely with our IT Administrator, contribute to projects, and provide direct technical support to staff across the organization.
What You’ll Do
Provide desktop support including troubleshooting hardware, software, and network issues.
Assist in managing IT projects, including system updates, application rollouts, and technology upgrades.
Support users in learning new systems and resolving technology challenges.
Gain exposure to IT infrastructure, security practices, and system administration.
Collaborate with IT team members to document processes and improve internal support resources.
What You’ll Gain
Hands-on experience in a professional IT environment.
Opportunities to apply classroom knowledge to real-world situations.
Skill development in project management, troubleshooting, and customer service.
Mentorship from experienced IT professionals.
A meaningful role in supporting Waypoint’s mission to strengthen families and communities.
Qualifications
Current student pursuing an Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field.
Strong interest in technology, problem-solving, and customer service.
Basic knowledge of hardware, software, and networking concepts.
Ability to work independently and as part of a team.
Good communication and organizational skills.
Schedule & Compensation
Flexible internship schedule based on academic requirements.
Academic credit may be arranged, if applicable.
This is an unpaid internship but you can gain school credits.
How to Apply
Interested candidates should apply on our careers page at https://www.waypointnh.org/jobs
