What are the responsibilities and job description for the Housekeeper/front desk position at wayne inn/java and more?
Overview
Join our dynamic team as a Housekeeper and Front Desk Associate, where you will play a vital role in creating a welcoming and spotless environment for our guests and visitors. This dual-role position combines the essential duties of maintaining cleanliness and orderliness with providing exceptional front desk service. Your energetic approach and attention to detail will ensure that every guest experience is positive, comfortable, and memorable. We are committed to fostering a supportive workplace that values professionalism, hospitality, and teamwork.
Duties
- Perform thorough cleaning of guest rooms, common areas, and facilities, including dusting, vacuuming, bathroom sanitation, and bed-making to uphold high cleanliness standards.
- Conduct floor care activities such as sweeping, mopping, polishing, and carpet cleaning to maintain a pristine environment.
- Manage front desk operations by greeting guests warmly, handling check-ins and check-outs efficiently, and addressing guest inquiries promptly.
- Maintain accurate records of guest reservations, room assignments, and billing information using hotel management software.
- Ensure the cleanliness of public spaces by performing janitorial tasks such as trash removal, restocking supplies, and sanitizing high-touch surfaces.
- Assist with hospitality services by providing information about hotel amenities and local attractions to enhance guest experiences.
- Collaborate with team members to ensure smooth daily operations and uphold safety protocols across all areas.
Skills
- Proven experience in cleaning, floor care, or custodial roles within hospitality or industrial settings.
- Strong knowledge of hotel housekeeping procedures and janitorial best practices.
- Excellent customer service skills with a friendly and professional demeanor at the front desk.
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
- Familiarity with hospitality management software and basic administrative duties.
- Experience in housekeeping management or supervising cleaning staff is a plus.
- Physical stamina to perform cleaning tasks that require standing, bending, lifting, and walking for extended periods. We are dedicated to ensuring every team member feels valued and supported in their role. If you thrive in energetic environments where your efforts directly contribute to guest satisfaction and operational excellence, we encourage you to apply!
Pay: $11.00 - $11.50 per hour
Benefits:
- Employee discount
- Flexible schedule
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $11 - $12