Court Operations Research Analyst

SUMMARY:

Reports to the division head or their designee, the Court Operations Research Analyst plays a key role in enhancing divisional court operations through data-driven strategies. This position partners with leadership to collect and interpret operational data, conduct targeted research, and deliver strategic recommendations that impact policy development and procedural improvements.

A critical aspect of the role includes resolving data discrepancies -identified by the Michigan State Police (MSP), particularly correcting failed entries within the Law Enforcement Information Network (LEIN). By combining analytical expertise with operational insight, the analyst ensures data accuracy, regulatory compliance, and continuous advancement of court processes.

This is an at-will position serving at the pleasure of the Court which may unilaterally exercise the power to terminate your employment at any time, with or without cause

.
ESSENTIAL FUNCTION

S:• Monitor timely submission of Motion for Relief of Judgment (MRJ)s and Court of Appeals (COA) communications; respond to judicial staff inquiries by identifying and resolving workflow issue

s.• Resolve LEIN entry errors reported by the MSP, ensuring prompt and accurate correction

s.• Collect, organize, and interpret data from multiple sources, including law enforcement databases and court record

s.• Conduct in-depth research and analysis of court operations, policies, and procedures to identify opportunities for improvemen

t.• Prepare reports, dashboards, and presentations to communicate findings to internal stakeholder

s.• Maintain and validate databases to ensure data integrity, accuracy, and reliabilit

y.• Support the implementation and evaluation of new policies, technologies, and procedural change

s.• Facilitate effective communication between court divisions, data teams, and external agencie

s.• Monitor compliance and performance indicators to promote accountability, transparency, and continuous improvemen

t.• Performs other duties as assigne

d.
QUALIFICATIONS, LICENSES and CERTIFICATIO

NS:• Bachelor's degree, in public administration, criminal justice, statistics or a related fi

eld• Seven (7) years of progressively responsible experience in a public administration, criminal justice or court setting in an analytical ro

le.• If an employee drives on behalf of the Court, the employee must possess and maintain a valid Michigan driver’s license, no fault insurance and access to a vehicle to use in the performance of assigned duti

es.• Proficiency in MS Office Suite and relevant software and syste

ms.• Experience commensurate with the job that demonstrates the required skills and competencies may be considered in lieu of education requirement. Examples of equivalent experience: several years working in a judicial support role or administrative capacity essentially involving case management systems, procedural compliance, or inter-agency coordination. Experience with police departments, corrections, or legal advocacy organizations where LEIN systems, data entry, or policy implementation were core responsibilities. Hands-on experience conducting research, analyzing datasets, or developing dashboards in a court or legal environment. Leading operational improvement initiatives or managing projects with a strong focus on detail and process optimizati

on.
KNOWLEDGE, SKILLS AND ABILIT

IES:• Excellent problem-solving and analytical skills with the ability to resolve discrepancies-based

data• Knowledge and experience in identifying gaps and resolving work-flow is

sues• Data collection, interpretation and presenta

tion• Ability to present data in layman’s t

erms• Compliance monitoring based upon established indica

tors• Knowledge of research concepts and the ability to conduct research and analyze data based upon research res

ults• Strong interpersonal and collaboration skills to work effectively with diverse court personnel and stakehol

ders• Exceptional communication skills with the ability to explain complex information clearly and professiona

lly.• Ability to remain calm and effective in high-pressure situati

ons.• Proven ability to build and maintain positive working relationsh

ips.• Strong customer service skills and the ability to interact courteously and effectively with the pub

lic.• Proficient in operating standard office equipm

ent.• Ability to proactively respond to evolving workplace dynam

ics.• Ability to advise and consult with staff and supervisors on complex iss

ues.• Analytical experie

nce.• Excellent organizational and time management skills to manage multiple projects and meet deadli

nes.• Strong critical thinking and decision-making abilit

ies.• Excellent public speaking and presentation ski

lls.• Thorough understanding of court processes and procedu

res.• Ability to maintain a professional appearance and demea

nor.• Proven ability to exercise sound judgment and maintain confidential

ity.• Ability to work with a diverse populat

ion.
PHYSICAL REQUIREM

ENTS:• Must be able to lift 25

lbs.
ADDITIONAL REQUIRE

MENTS:• Successful completion of criminal and IV-D background check and fingerpri

nting.• Applicants must be legally authorized to work in th

e U.S.
The above statements describe the general nature and level of work performed by employees assigned to the title. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this description. Specific job duties vary from position to po

sition.
Grant funded positions are contingent on availability of grant funding and may be terminated should funding substantially reduce or cease. The affected employee may be considered as a candidate for other vacant positions within the Court for which they are qu