Shift Leader

Job Summary
We are seeking an energetic and motivated Shift Leader to join our dynamic team in delivering exceptional food service experiences. As a Shift Leader, you will play a pivotal role in supervising daily restaurant operations, ensuring high standards of food quality, safety, and customer satisfaction. Your leadership will inspire team members, streamline processes, and uphold our commitment to excellence in a fast-paced, quick-service environment. This role offers an exciting opportunity to develop management skills while actively contributing to a vibrant hospitality setting.

Responsibilities

• Lead and motivate team members during your shift to deliver outstanding customer service and efficient food preparation.
• Oversee food handling, cooking, and presentation to ensure quality standards are consistently met.
• Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling.
• Control inventory levels, monitor stock rotation, and assist with food ordering to minimize waste and optimize supplies.
• Supervise staff training, development, and performance evaluations to foster a skilled and motivated team.
• Enforce food safety protocols, sanitation procedures, and compliance with health regulations across all areas of operation.
• Handle customer inquiries, resolve issues promptly, and ensure a positive dining experience for all guests.
• Support kitchen management by coordinating food production, assisting with catering or banquet events, and maintaining cleanliness standards.
• Assist in managing shift schedules, budgeting tasks, and overall restaurant operations to meet business goals.

Qualifications

• Proven experience in food service management or supervisory roles within quick service or fast food restaurants.
• Strong knowledge of food preparation techniques, cooking methods, and kitchen operations.
• Familiarity with POS systems such as Aloha POS and Micros POS for transaction processing.
• Excellent leadership skills with experience supervising staff, training team members, and managing shifts effectively.
• Knowledge of food safety standards, sanitation practices, and health regulations in the hospitality industry.
• Ability to handle cash transactions accurately and perform inventory control tasks efficiently.
• Previous experience in casual dining or fine dining environments is preferred; banquet or catering experience is a plus.
• Exceptional customer service skills with a friendly, energetic approach to guest interactions.
• Demonstrated ability to multitask in a fast-paced setting while maintaining attention to detail.
• Leadership qualities including problem-solving abilities, effective communication, and team management expertise. Join us as a Shift Leader where your enthusiasm for hospitality meets your passion for leading teams! Bring your culinary knowledge, management skills, and dedication to creating memorable dining experiences every day!

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid training

Work Location: In person

Salary : $17 - $19