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Digital Navigator VISTA

Way Finders
Springfield, MA Volunteer
POSTED ON 6/15/2026
AVAILABLE BEFORE 7/12/2026

AmeriCorps VISTA (Volunteers in Service to America)

See https://www.americorps.gov/ for full details on this paid volunteer program

Digital Navigator VISTA

Holyoke and Springfield, MA


At Way Finders, we are passionately invested in lifting up the region’s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options.


Way Finders is currently seeking a Digital Navigator VISTA. The Digital Navigator VISTA will help bridge the digital divide by building systems that expand access to devices, internet connectivity, and computer literacy skills.


Applicants must have a commitment to serving communities experiencing poverty; strong communication and organizational skills; an ability to manage multiple projects; and be comfortable working with people from varied backgrounds and communities. The Digital Navigator will strengthen community awareness of online resources related to employment, housing, education, and healthcare.


For more information: https://www.wayfinders.org/western-ma/americorps-vista/


Apply via this link: https://my.americorps.gov/mp/listing/viewListing.do;jsessionid=hLZt43Tou4NtRHcyuL9tEchguSdOuP_yvSWebmCqo6eC8Y-NkXYA!573626152?fromSearch=true&id=129674


Responsibilities include:

  • Lessen the digital divide affecting low-income families, older families, and residents of the organization’s housing by expanding access to devices, affordable internet, and digital skills
  • Research, develop, and document best practices to expand digital access and understanding for communities and the organization’s participants; review with supervisor and appropriate staff to ensure clarity
  • Identify program gaps and opportunities; share findings with staff and stakeholders
  • Proactively support the Digital Access for All coalition, to advance sustainable, community-driven solutions
  • Build and leverage partnerships with external organizations including local libraries and community groups
  • Develop and implement evaluation tools to measure effectiveness of computer literacy training programs
  • Attend all assigned community-led meetings to expand computer literacy programming and participate in device distribution programs; develop frameworks to connect residents with peer mentors; track participation and program outcomes
  • Support development of systems, materials, and outreach strategies for computer literacy workshops


Hiring Requirements/Preferences

  • Exceptional digital technology skills with the ability to train/mentor others in developing a meaningful skill level that is transferable to updates and new technologies
  • Strong oral and written communication skills
  • Enthusiasm for advocacy work
  • Ability to multi-task, manage priorities, and work both independently and as part of a team
  • Bilingual skills (English/Spanish) preferred but not required


AmeriCorps VISTAs receive a living allowance, and an educational award or cash stipend at the end of the year. If interested, directly apply to the AmeriCorps VISTA program.

Apply via this link: https://my.americorps.gov/mp/listing/viewListing.do;jsessionid=hLZt43Tou4NtRHcyuL9tEchguSdOuP_yvSWebmCqo6eC8Y-NkXYA!573626152?fromSearch=true&id=129674


Way Finders is an Equal Opportunity Employer. This position is available to all without regard to race, color, religion, national origin, disability, age, gender or gender identity, sexual orientation, political affiliation, or veteran status. We provide reasonable accommodation for qualified individuals.

Hourly Wage Estimation for Digital Navigator VISTA in Springfield, MA
$35.00 to $45.00
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