Part-time Studio Manager

Job Summary

At Waxing the City, we are passionate about helping our clients look and feel their best. We hire Studio Managers who share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger – you're a part of improving the self-esteem of the world.

The Part-Time Studio Manager supports the day-to-day success of a Waxing the City studio, working alongside the Owner and studio team to ensure smooth operations, strong team culture, and an exceptional client experience. This role is ideal for a hands-on leader looking for a flexible schedule while still making a meaningful impact on studio performance and culture.

Schedule: Approximately 18–22 hours per week, with availability required on weekends and select evenings based on studio needs.

Responsibilities

Operations

• Oversee daily studio operations to ensure efficiency, compliance, and profitability
• Ensure compliance with all state laws, licensing requirements, and Board of Cosmetology regulations
• Manage scheduling, timekeeping, payroll support, and team member coverage
• Maintain inventory levels and ordering processes to support uninterrupted service delivery
• Ensure studio cleanliness, safety, and upkeep in accordance with brand and regulatory standards
• Identify and address operational issues, including equipment maintenance and facility needs

Team Leadership

• Recruit, hire, onboard, train, and retain studio team members and cerologists®
• Lead daily huddles and provide regular coaching, feedback, and performance management
• Foster a positive, accountable, and caring studio culture aligned with Waxing the City values
• Develop team members through goal setting, development plans, and recognition of performance
• Ensure all team members are properly licensed, trained, and capable of delivering brand-standard services

Client Experience

• Lead the delivery of a consistent, high-quality, and welcoming service experience
• Drive client acquisition, retention, and loyalty through service experience excellence and engagement
• Manage client feedback and service recovery to protect the brand and client relationships
• Ensure service standards, brand expectations, and client touchpoints are consistently executed

Sales & Business Performance

• Drive revenue growth through service performance, retail sales, and membership/loyalty programs
• Execute system-wide promotions and support Club Orange loyalty program growth and retention
• Lead local marketing, community engagement, and studio-level social media efforts
• Track and respond to key performance indicators to improve sales, retention, and profitability

Qualifications

Required Qualifications

• Associate degree or equivalent experience
• Proven leadership and people management skills
• Strong written and verbal communication skills
• Demonstrated ability to motivate a team and drive results
• High standard for customer service and brand experience
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• 2 years of business, retail, or service-based management experience
• 2 years of experience in the beauty, salon, or personal services industry

Key Competencies

• Leadership & Accountability
• Operational Excellence
• Client Experience Management
• Sales & Business Acumen
• Coaching & Team Development
• Problem Solving & Decision Making
• Time Management & Prioritization

Pay: $23.00 - $28.00 per hour

Benefits:

• Flexible schedule

Work Location: In person

Salary : $23 - $28