What are the responsibilities and job description for the Operations Coordinator position at WAVSYS?
As an Operations Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation. You will work closely with various departments and teams to streamline processes, manage resources, and maintain high service standards. The ideal candidate will have a strong background in telecommunications operations and project management.
Responsibilities
- Find opportunities to assume responsibility of work that will support Specialists, Supervisors, and Project Managers
- Execute administrative work in a timely, efficient, and high-quality manner
Expectations
- Coordinate efficiently to meet project and operational demands, including Order creation and billing
- Assist in project planning, tracking, and execution, ensuring projects are completed on time and within budget
- Maintain and track activities around Order creation and billing
- Monitor service quality and work with relevant teams to identify and resolve issues quickly
- Maintain and update operational and project-related documentation, reports, and records
- Foster clear communication and collaboration between teams, departments, and external partners
- Assist in budget planning, cost control, and expense tracking for operations and projects
- Identify opportunities for process improvement and work with teams to implement changes
- Ensure compliance with relevant regulations, standards, and industry best practices
- Participate in the development and execution of emergency response and business continuity plans
Education/Certifications
- Bachelor's degree in Business, Operations Management, or a related field (preferred).
Experience/Minimum Requirements
- 2 years of experience in telecommunications operations or a related field.
- Strong organizational and project management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and project management software.
- Knowledge of telecommunications industry standards and practices.
- Ability to work independently and as part of a team.
- Attention to detail and problem-solving abilities.
- Strong time management and multitasking skills.
WAVSYS is a national solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.
Salary : $25