What are the responsibilities and job description for the IT Field Technician position at Waukee Community School District?
Position Criteria:
- 2 year degree in computer related field or combination of experience in IT.
- Practical working knowledge of computer related field or combination of experience in IT.
- Experience with OS X and/or Windows and configuration.
- Experience with Networking and Wireless.
- Practical working knowledge of computers, operating systems, hardware, peripherals, networking, and software.
- Thorough background and training in modern technologies.
- Training and experience in computer/software troubleshooting.
- Ability to work cooperatively with all staff.
- Ability to follow through on projects with timely completion.
- Attention to detail and ability to be part of a close IT team.
Performance Criteria:
- Provide technical assistance for computer equipment, peripherals, and other technical equipment.
- Provide support for Macintosh, Windows, iOS, iPads, Cisco IP Phones, and other technical systems.
- Manage OS X and Windows and configuration and deployment of applications
- Install, troubleshoot, and maintain operating systems and other software.
- Update software as needed.
- Maintain records of computers and jobs completed.
- Work with and support diverse groups, including students, teachers, and other staff.
- Configure and deploy new or replacement computers for faculty, staff, and labs.
- Perform other duties as assigned.
Benefits include:
- IPERS retirement account
- Health and Dental Insurance paid for the employee (spouse/family coverage available at an additional cost)
- Generous leave package including vacation, personal leave, sick leave, family sick leave, and bereavement leave
Successful candidates will need to complete a pre-employment drug screen, motor vehicle check, and background check as part of the Waukee Community School District hiring process.