What are the responsibilities and job description for the IT Product Owner position at Waterstone Human Capital?
Own the Systems That Run the Business
If you're the kind of Product Owner who gets energized by turning a messy backlog into a clear roadmap — and you'd rather be hands-on with the ERP that runs a company's day-to-day than sit three layers removed from it — this one's worth a look. You'll own the backlog for core business systems at a recognized consumer accessories brand going through active operational modernization, with real budget and leadership attention behind the mandate.
What You'll Do
- Own and drive the product backlog for one or more core business systems, including the ERP platform
- Work directly with business stakeholders to understand how they work, spot inefficiencies, and translate opportunities into clear requirements and user stories
- Prioritize work based on business impact, urgency, and delivery capacity
- Lead requirement-gathering sessions and write acceptance criteria a dev team can execute without back-and-forth
- Coordinate and lead UAT — test planning, stakeholder sign-off, defect triage
- Drive process improvement initiatives, particularly around ERP and core business system usage
- Own release planning end to end, coordinating timing, scope, and stakeholder communication
- Work directly with external vendors and implementation partners to keep delivery on time and on spec
- Define, track, and report on KPIs that demonstrate the impact of what you ship
What You Bring
- Proven Product Owner experience in an IT or ERP environment, with hands-on understanding of how business users actually work inside ERP systems
- A track record of writing clear user stories and acceptance criteria
- Experience managing a project end-to-end and keeping scope, timeline, and stakeholders on track
- UAT coordination and stakeholder sign-off experience
- Backlog management using Agile/Scrum or Kanban
- Experience with release planning and vendor/implementation partner coordination
- An aggressive, get-it-done attitude — someone who makes things happen rather than waiting for direction, and who's comfortable in a fast-paced environment with shifting priorities
Nice to Have
- Microsoft Dynamics GP experience
- Experience implementing or supporting ERP solutions (NetSuite, SAP, Oracle, Dynamics, or similar)
- Jira, Azure DevOps, or Confluence
- Manufacturing, retail, or consumer products background
- CSPO or equivalent certification
This is a fully onsite role in the Salt Lake City metro area — no remote or hybrid flexibility.