What are the responsibilities and job description for the Host position at Waterfront Social.?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in delivering exceptional guest experiences. As the first point of contact for our guests, you will play a crucial role in setting the tone for their visit. Your primary responsibilities will include greeting guests, managing reservations, and ensuring a smooth flow of service within the restaurant. If you have a passion for hospitality and enjoy working in a fast-paced environment, we encourage you to apply.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized seating chart to optimize table turnover.
- Communicate effectively with guests regarding wait times and special requests.
- Assist in coordinating the flow of service between the front of house and kitchen staff.
- Handle guest inquiries and concerns with professionalism, ensuring high levels of guest satisfaction.
- Utilize POS systems, such as Aloha POS, to manage orders and assist with billing as needed.
- Maintain cleanliness and organization of the host/host area.
- Provide support to servers during busy periods by helping with drink orders or other tasks as necessary.
Qualifications
- Previous experience in guest relations or food service is preferred but not required.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with POS systems is a plus; experience with Aloha POS is highly desirable.
- A passion for hospitality and providing excellent guest services.
- Ability to work flexible hours, including evenings and weekends as needed.
- Must be able to work collaboratively within a team-oriented atmosphere.
Join us in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Work Location: In person
Salary : $14