Bakery Customer Service Representative

Overview

Water Tank Bakery creates wholesome bread, cookies, pastries and more.

Bread is the cornerstone of the bakery’s offerings, made the slow way with long fermentation, sourdough levain, and locally sourced ingredients. This process ensures the development of maximum flavor complexity, consistency, and exceptional eating experience.

All products are baked exclusively with NW grown. By taking advantage of produce and other ingredients available from local hard-working farmers and millers, Water Tank Bakery creates food that tastes of the unique abundance of the Skagit Valley.

We are looking to fill the following positions:

This position is responsible for retail service at the bakery walk-up window, completing food preparation tasks, and product packaging.

Principal Duties and Responsibilities:

• Providing friendly, knowledgeable, and quality customer service at the bakery walk-up window
• Communicating product and business information with customers as necessary
• Utilizing a Shopify POS system to ring up orders and cash handling
• Sanitarily packaging cookies and bread
• Setting up and maintaining an aesthetically pleasing bread and pastry display
• Communicating relevant information to Rachael and fellow employees within a reasonable time
• Closing retail display and cleaning up
• Safely handling unsold products and returning them to storage as necessary
• Leaving the retail area clean and organized and the cashbox/square in the office

· Product packaging

· Performing misc. food preparation tasks as listed on the white board

· Scooping cookie dough

· Stamping/stickering bread bags

· Other duties as needed or required

Supervision Received:

This position reports directly to Rachael Sobczak.

General Workplace Expectations:

• Be reliable & positive - Be ready to work at your scheduled start time, with the right attitude.
• Be attentive & humble - Always be willing to learn and be open to guidance from fellow employees and management. Product quality comes first!
• Be resourceful & solution-oriented - Do not shy away from challenges and be willing to stay until all work is completed.
• Be hard-working & self-motivated – Bakery work is demanding, and it is important to remain in good spirits even when faced with a challenge.
• Be a quick learner & good time manager – Work to gain required job skills quickly, ask astute questions, and strive for excellence and efficiency.
• Be a compassionate teammate - Work well with others, communicate effectively, and try to understand how you can be of greatest service to the overall workflow.

Other requirements:

· Be 18 years old with reliable transportation.

· Be able to lift 50lbs and stand for an 8-hour shift and work in 80 degree temperatures.

· Have high school diploma or GED equivalent.

· Have a current food service handling certification.

· Be able to demonstrate proficiency in basic mathematics, including proportions/percentages.

Pay: $19.00 - $22.00 per hour

Benefits:

• Employee discount
• Paid sick time
• Paid time off
• Paid training

Work Location: In person

Salary : $19 - $22