What are the responsibilities and job description for the Job File Coordinator / Administrative Assistant position at Water Fire Mold Experts?
JFC / Office Administrator
Water Fire Mold Experts is a locally owned and family-operated restoration company proudly serving the Tri-State area. We take pride in providing exceptional service to our customers while maintaining a supportive, team-oriented workplace. We are looking for a dependable, organized, and motivated JFC / Office Administrator to join our growing team.
This position plays a key role in keeping our office running smoothly while supporting our project managers and technicians. We are looking for someone who is detail-oriented, enjoys staying organized, and takes pride in helping a team operate efficiently.
Responsibilities
- Answer incoming phone calls and assist customers with professionalism.
- Schedule inspections, jobs, and appointments.
- Help organize and manage the daily production schedule.
- Order office and job supplies as needed.
- Assist with billing, invoices, and job costing.
- Create, update, and maintain customer service files as new jobs are received.
- Organize and file paperwork while ensuring job files remain accurate and complete.
- Communicate with customers, insurance companies, vendors, and team members.
- Provide general administrative and secretarial support.
- Assist management with additional office duties as needed.
Qualifications
- Strong organizational and time management skills.
- Excellent communication and customer service abilities.
- Ability to multitask in a fast-paced environment.
- High attention to detail and accuracy.
- Proficient with computers, email, and Microsoft Office.
- Previous office, administrative, bookkeeping, or customer service experience is preferred but not required.
- Willingness to learn new software and office procedures.
What We Offer
- Flexible schedule
- Competitive pay based on experience
- Paid training
- Opportunity for growth within the company
- A friendly, family-oriented work environment where every team member is valued
If you're looking for a career with a small, local, family-owned business where your work truly makes a difference, we'd love to hear from you. We are looking for someone who is dependable, organized, and ready to become an important part of our team.
Pay: $12.00 - $18.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $12 - $18