Front Office - Abingdon, VA

Position Summary

Our mission is to ensure our patients receive excellent care with a convenient, cooperative, and cost-effective atmosphere by providing experienced and efficient orthopaedic and surgical expertise. The purpose of the Front Office Staff is to provide exceptional customer service by ensuring a positive patient experience for new and seasoned patients alike.

Qualifications

· High school diploma or equivalent or higher education

· Computer proficiency with Windows and Outlook experience

· Good decision-making, communication, and organizational skills

· Must be able to work independently

· Must be able to multi-task and be flexible to accommodate the needs of their department due to the ever changing healthcare field

Job Responsibilities

Responsibilities include, but are not limited to:

· Promote the mission, vision, and values of the organization in a professional manner.

· Complies with policies and procedures; adheres to safety guidelines to ensure a safe work and patient care environment.

· Recognizes and responds to opportunities for improvement.

· Registering and/or updating patient registrations completely and accurately

checking-in

· Ensuring all check-in paperwork is completed and scanned into the EMR system in a timely manner

· Verifying all patient demographic and insurance information is correct

· Collecting any copay or coinsurance due at time of service

· Maintaining confidentiality of patient information

· Represent the organization in a positive and professional manner at all times.

· Responsible for knowing and following the standards established by HIPAA.

· Other Duties as Assigned.

Reporting Relationship

The Front Office Staff reports to the Site Manager

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15 - $17