Accounts Receivable & Collections Specialist

Waste Solutions of Iowa provides waste solutions and human dignity to the Des Moines Metro area and to areas in greater Iowa. What makes Waste Solutions of Iowa stand out is that WSI prides itself on our people and our proven process. Our professionalism is unmatched, and our tech-first approach makes us a leader in the industry. We take ownership, hold ourselves accountable, and do what we say we will do - every time.

Core Responsibilities

• Payment Collection: Monitor account statuses and follow up on outstanding invoices to ensure timely payments, applying tactful persistence in collections.
• Customer Communication: Serve as the point of contact for billing inquiries, resolving issues that may arise with customer accounts promptly and professionally.
• Invoice Management: Generate and issue invoices, ensuring they are accurate and dispatched in a timely manner.
• Record Keeping: Maintain accurate records of all billing and payment activities, ensuring documentation is up-to-date and compliant with financial policies.
• Reporting: Prepare regular reports on accounts receivable status and collection efforts for review by management.

Experience, Knowledge, and Skills

• Financial Acumen: Strong understanding of accounts receivable processes and best practices in collections.
• Attention to Detail: High level of accuracy in handling financial data and preparing invoices.
• Communication Skills: Excellent interpersonal and communication skills, capable of effectively managing customer relationships and handling sensitive financial matters.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Problem Solving: Proactive in identifying and resolving issues related to billing and collections.

Benefits & Perks

• Competitive compensation package including competitive salary, bonus, paid time off, health insurance, and retirement plan.
• Great small business working environment and team.
• Opportunity to work with great people on meaningful work that directly impacts the success of the organization.