Operations Coordinator

Welcome to Waste Resource Management (WRM)

At Waste Resource Management (WRM), we go beyond operating trucks —we are dedicated to environmental protection and delivering exceptional service. With a presence across Texas, Colorado, Florida, and Nevada, our affiliated companies—SouthWaste Disposal LLC, Silver City Processing, and McDonald Farms, Inc.—offer comprehensive solutions for liquid waste recycling and transportation.

Join a Company That Values You

At WRM and affiliated companies, your work matters—for the environment, our clients, and your career. If you’re ready to drive for a company that pays well, offers a competitive benefits package, operates safely, and supports your growth, we want to hear from you.

Job Overview

The Operations Coordinator reports to the Operations Manager and is responsible for providing administrative, logistical, and operational support for WRM's transportation, wastewater treatment, disposal, and environmental services operations. This position serves as a key liaison between customers, drivers, technicians, disposal facilities, vendors, regulatory agencies, and internal departments to ensure efficient, safe, and compliant daily operations.

The Operations Coordinator supports dispatch and scheduling activities, maintains operational and compliance documentation, assists with customer service and payroll administration, and provides overall operational support to help ensure service excellence and regulatory compliance. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Why join WRM and affiliated companies?

• Competitive Hourly Pay: Market-based pay with annual performance reviews and pay increases based on company and individual performance.
• Comprehensive Benefits: Choose from one of three medical plans, based on your needs, dental, and vision coverage, along with a 401(k) with 5% company match
• Career Growth: Training programs and advancement opportunities in wastewater operations and environmental services
• Paid Time Off: Generous PTO policy accrues from day 1, with floating and company-paid holidays.
• Additional Perks: Company-paid life and disability insurance, employee assistance program, and more
• Supportive Leadership: Leadership that values safety, professionalism and growth

Essential Job Functions:

• Obtain and maintain customer signatures, manifests, waste profiles, service tickets, and other required operational documentation.
• Assist with dispatching and scheduling drivers, wastewater technicians, and field personnel to support daily service operations.
• Monitor daily service activities and ensure work orders, tickets, and operational documentation are completed accurately and timely.
• Serve as a backup dispatcher and communication resource for field employees.
• Coordinate communication between customers, operations personnel, disposal facilities, vendors, and management.
• Maintain operational databases, reports, filing systems, and compliance documentation.
• Support environmental, DOT, safety, and operational compliance efforts by maintaining required records and documentation.
• Prepare reports, spreadsheets, operational summaries, and other business-related documentation for leadership review.
• Assist with inventory management, supply ordering, vendor coordination, and administrative support activities.
• Support payroll preparation through collection and verification of employee time records.
• Follow up on customer requests, service concerns, and operational initiatives to ensure timely resolution.
• Assist with onboarding coordination, training documentation, and employee record maintenance.
• Participate in process improvement initiatives designed to increase operational efficiency and customer satisfaction.
• Promote and support WRM's commitment to safety, compliance, customer service, and continuous improvement.
• Other duties as assigned.

What You Need:

• Valid Driver's License preferred.
• Associate degree in Business Administration, Operations Management, Environmental Science, Logistics, or a related field preferred.
• Minimum of two (2) years of experience in operations coordination, dispatching, transportation, environmental services, wastewater treatment, industrial services, or a related field preferred.
• Experience working within wastewater treatment, liquid waste management, transportation, environmental services, construction, industrial operations, or waste management environments is highly preferred.
• Equivalent combinations of education and experience may be considered.

Equal Opportunity Employment 

We are an equal opportunity employer; committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

WRM complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/Employees to perform essential functions.

QUALIFICATIONS:

• Valid Driver's License preferred.
• Associate degree in Business Administration, Operations Management, Environmental Science, Logistics, or a related field preferred.
• Minimum of two (2) years of experience in operations coordination, dispatching, transportation, environmental services, wastewater treatment, industrial services, or a related field preferred.
• Experience working within wastewater treatment, liquid waste management, transportation, environmental services, construction, industrial operations, or waste management environments is highly preferred.
• Equivalent combinations of education and experience may be considered.

PHYSICAL REQUIREMENTS:

Ability to occasionally lift and carry up to 25 pounds.

Ability to communicate effectively in person, over the phone, and through electronic communication methods.

      Ability to travel occasionally to operational facilities, customer sites, or field locations as needed.

EQUAL EMPLOYMENT:

We are an equal opportunity employer; committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

WRM complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/Employees to perform essential functions.

Salary : $25 - $27