What are the responsibilities and job description for the Full Service Ride Thru Attendant- 1655 NE Burnside Rd. position at Washman LLC?
The Full Service Ride Thru Attendant plays a critical role in delivering a premium customer experience at our full service and express detail locations. This position is responsible for safely loading vehicles into the wash tunnel, actively promoting wash upgrades and services, and performing high-quality wipe down and drying services to ensure every customer leaves satisfied.
This is a fast-paced, customer-facing role that combines safety, teamwork, physical activity, and sales.
Key Responsibilities
Customer Service & Sales
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Greet every customer promptly with a professional and friendly attitude
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Clearly explain wash packages, full service and express detail options, memberships, and upgrades
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Recommend additional services such as express detail packages to maximize ticket value
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Confidently ask for the sale and meet individual and team sales goals
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Resolve customer questions or concerns courteously and professionally
Vehicle Loading, Pre-Spraying, Prepping, & Safety
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Safely guide vehicles onto the conveyor/tunnel system
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Provide clear hand signals and verbal instructions to drivers
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Inspect vehicles for pre-existing damage and confirm selected services
- Pre-spray vehicles to remove heavy dirt, bugs, and debris prior to entering the tunnel
- Pressure wash vehicles according to Washman procedures
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Follow all safety protocols around moving vehicles and equipment
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Maintain constant awareness of surroundings to ensure customer and team safety
Wipe Down & Drying Services
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Thoroughly wipe and hand-dry vehicle exteriors and windows after wash cycle
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Perform final quality inspection to ensure vehicles meet Washman standards
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Work efficiently while maintaining attention to detail
Team & Operational Support
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Maintain a clean and organized work area
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Communicate effectively with vacuum, cashier, and detail teams
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Assist in other areas of the wash as business needs require
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Follow all company policies and procedures
Physical & Work Environment Requirements
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Continuous standing, bending, and repetitive motion
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Ability to lift up to 25 pounds
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Exposure to water, cleaning chemicals, varying weather conditions, and loud noises
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Work performed around moving vehicles and mechanical equipment
Schedule & Availability
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Monday to Friday 10AM-6PM
What We Offer
· Competitive hourly pay in compliance with Oregon wage and hour laws
· On-the-job training
· Opportunities for advancement
· Supportive, team-oriented work environment
· Health Insurance
· Dental Insurance
· 401(k)
· Commissions
· Performance Bonuses
· Referral Bonuses up to $500 per referral
· Sick Time
· PTO
· Free Weekly Car Wash
· Employee Assistance Program
Equal Employment Opportunity & Accommodations
Washman Car Wash is an equal opportunity employer and complies with all applicable Oregon and federal employment laws. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
How to Apply
Apply in person at any Washman Car Wash location, submit your application online at www.washmanusa.com/careers, or apply using this job posting.