Director, Durable Medical Equipment (DME) Program & Supply Management - Orthopedic Surgery

Scheduled Hours

40

Position Summary

Directs Durable Medical Equipment (DME) and supply management practice activities. Responsible for program growth by overseeing financial, clinical and accounting activities in accordance with departments operational and strategic plans. Ensures government payer, billing and regulatory compliance guidelines are followed. Brings new initiatives to the department that will require strategic guidance and effective deployment leading the program into operational excellence. Solves problems of a complex nature. Directs multiple layers of management teams and individual contributors. Empowers culture that is customer service oriented.

Job Description

Primary Duties & Responsibilities:

• DME, medical products and equipment procurement, product negotiations and pricing. Works closely with external vendors.
• Reviews product ordering and referral trends, oversees inventory products on hand, inventory audits, reviews dead stock, works with team to adjust par levels accordingly by location.
• Evaluates billing and reimbursement reports. Performs documentation audits. Reviews government payer guidelines and billing/regulatory compliance. Engages with DME enrollment and renewal process. Responds to internal and external audits.
• Works with University on managed care contract negotiations and revenue cycle team on reimbursement rates related to DME products.
• Collaborates with practice leaders to prepare and adhere to annual practice budget and strategic planning ensuring proper cost center methodology is followed to analyze the financial performance of the practice’s cost centers.
• Develops an outstanding workplace culture of excellence by building strong and productive relationships with colleagues internal and external colleagues.
• Researches and introduces new DME product opportunities. Evaluates cost, reimbursement, efficacy, usage, and product effectiveness.
• Participates in the strategic planning and overall development of the DME program. Meets with senior leadership to provide financial outlook on DME program. Analyzes and presents financial reports and key performance indicators to physicians and leadership.
• Reviews continually DME product needs with current and new providers.
• Ensures compliance guidelines, systems implementation and inventory management goals are met.
• Directs practice activities ensuring applicable policies, procedures and standard practices are adhered to for operation to run smoothly.
• Oversees coordination of patient services with physicians and staff to provide quality care in an effective manner, promoting and maintaining good public relations with patients and families.
• Measures and interprets operational and clinical income data. Identifies problems and organizes teams to develop and implement solutions. Oversees development of formal policies.
• Collaborates with marketing and clinical team to create and implement the practice’s internal and external marketing plan and develops programs and initiatives that enhance patient revenue.
• Maintains patient confidentiality by following the HIPAA Compliance Plan established by the practice.
• Ensures a practice management system is in place for all practice supplies and develops relationships with vendors and evaluates services needed for the practice.
• Oversees procurement of medical products, equipment and ongoing maintenance.
• Coordinates and leads meetings. Provides team guidance for product in-services.
• Serves as a liaison to physicians and department business office.
• Works with senior leadership on new site set up.
• Performs other duties as assigned.
  
  

Working Conditions:

Job Location/Working Conditions

• Normal office environment
• Patient care setting
  
  

Physical Effort

• Typically sitting at desk or table
• Repetitive wrist, hand or finger movement
  
  

Equipment

• Office equipment
  
  

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education:

Required Qualifications

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross

Work Experience:

Accounting And Financial Analysis, Or Budgets, Human Resources And Administrative Management (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

Required Qualifications:

More About This Job

• Basic Life Support certification must be obtained within one month of hire date.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
  
  

Education:

Preferred Qualifications

M.B.A. - Master of Business Administration, Master's degree - Finance

Certifications/Professional Licenses:

Certified Athletic Trainer - Board of Certification for the Athletic Trainer, Certified Personal Trainer - Athletics and Fitness Association of America (AFAA)

Work Experience:

Athletic Trainer (3 Years)

Skills:

Business Management Strategies, Client Vendor Relationship, Communication Plan Development, Critical Communications, Customer Service Leadership, Customer Service Management, Data Analysis, Decision Making, Durable Medical Equipment (DME), Emotional Intelligence, Epic Systems, Financial Management Reporting, Implementation Management, Implementation Planning, Inventory Audits, Inventory Control Processes, Inventory Procurement, Inventory Tracking Systems, Medical Device Compliance, Organizational Leadership, Orthopedics, Physician Practice Management, Product Inventory Management, Regulatory Compliance, Vendor Management

Grade

G15

Salary Range

$84,200.00 - $148,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
  
  

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
  
  

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
  
  

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.