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DSHS HCLA Social and Health Program Consultant 4

Washington State Department of Social and Health Services
Olympia, WA Full Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 8/22/2026
Description

Are you interested in supporting social services staff and ensuring the highest quality of care for our community? Join our Home and Community Living Administration (HCLA) as we improve long-term care services through consultation, training, and quality assurance. In this job you’ll provide training, consultation and support to a variety of staff members within Home and Community Services (HCS).

This is a hybrid opportunity. The person hired for this role will report to the HCS office closest to their residence to provide in-office coverage as needed.

Some Of What You’ll Do

  • Develop, coordinate, facilitate, and provide training and consultation to staff at all levels regularly to ensure compliance with program requirements, WACs, RCW’s, operating policies, procedures, etc
  • Provide training and technical support to line staff, supervisors and managers
  • Develop and update training plans and monitor training progress
  • Conduct ongoing reviews of caseloads
  • Disseminate information to staff to inform them of current policy and procedures, management bulletins, WAC changes, and other changes that affect programs
  • Compile statistics and public benefits data
  • Conduct ongoing quality assurance reviews
  • Act as a liaison between local, regional, and headquarters staff for all policy clarifications, interpretations, and dissemination of information to the field

We’re Looking For Those With

A bachelor’s degree in social work, a health or social science, public administration or a related field; and 5 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.

Or A master’s degree in social work, a health or social science, public administration or a related field; and 4 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.

Or One year of experience as a Social and Health Program Consultant 3 or equivalent .

Or Two years of experience as a Social and Health Program Consultant 2 or equivalent .

Note: A degree in Social Work must be from an educational program accredited by the Council on Social Work Education.

Desired

  • Knowledge of Medicaid LTC related policies and procedures; ability to interpret and apply laws and regulations into training and consultation provided to social services staff
  • Knowledge of programs administered by the DSHS Home and Community Living Administration that may affect our client population
  • Knowledge of current training methods and techniques for adult learners
  • Experience regarding the CARE Tool, LTC Quality Assurance process, and ProviderOne systems

Ready to start a rewarding career? Apply today!

Along With Your Application, Please Include

  • An updated resume
  • Three professional references with contact information

Questions? Please contact sean.brauner@dshs.wa.gov and reference #06048.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Salary.com Estimation for DSHS HCLA Social and Health Program Consultant 4 in Olympia, WA
$88,874 to $123,449
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