What are the responsibilities and job description for the Clinical Health Care Investigator (CHCI) DOH8904 position at Washington State Department of Health?
Description
Clinical Health Care Investigator
Washington Board of Nursing
Permanent
The Washington Medical Commission (Commission) conducts highly sensitive and complex investigations involving physicians and physician assistants when there are concerns related to patient harm, practitioner impairment, or unprofessional conduct.
The Opportunity
This position operates under general direction and provides clinical expertise to assess allegations of substandard care and compliance with Commission orders. The Clinical Health Care Investigator applies advanced clinical judgment to evaluate medical care, determine adherence to standards of practice, and develop recommendations that support administrative and legal actions.
Key Responsibilities Include
Clinical Review & Analysis
This is meaningful, high-impact work that directly protects patient safety and upholds the integrity of medical practice. You’ll collaborate with a dedicated team of legal and clinical professionals while applying your expertise in a way that influences real outcomes. The role offers continuous learning, exposure to complex cases, and the opportunity to grow professionally in a unique intersection of healthcare and regulatory practice. It is ideal for a clinically experienced professional who can translate complex medical information into clear, defensible findings. The Clinical Investigator plays a critical role in protecting public health by ensuring safe and accountable medical practice across Washington State.
Required Qualifications
You must meet the requirements and any additional criteria listed to be considered for the position. Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.
Must hold an active license in one of the following professions: allopathic or osteopathic physician (MD or DO), physician assistant (PA or PA-C), registered nurse (RN) or nurse practitioner (NP)
Additional Required Knowledge, Skills, Abilities, And Experience
Preferred Qualifications
While these aren’t required, having them can help you stand out as a candidate.
We offer a solid benefits package that supports you and your family’s health, financial security, and work-life balance. You’ll have access to comprehensive medical, dental, and vision coverage, life and long-term disability insurance, flexible spending and health savings accounts, and retirement plans that help you plan for tomorrow while you’re living today. Paid holidays, vacation and sick leave help you recharge, and additional programs like dependent care assistance and professional development opportunities add value beyond basic coverage. Join us and enjoy benefits designed to care for you as much as you care about public health. Learn more about DOH benefits and see how we support your life at work and beyond by visiting Work@Health .
About The Washington State Department Of Health
We're nearly 2,000 professionals across Washington working together to protect and improve community health. Guided by our values of Equity, Innovation, and Engagement, we address health disparities, respond to emerging challenges, and strengthen systems that support resilience. At DOH, we help reduce barriers, collaborate with diverse communities, and champion equitable health outcomes. We’re passionate people who are driven to make a difference in public health. Explore more about the Department of Health, our programs, and our impact by visiting our website .
We are the Washington Medical Commission (WMC)
At the WMC, we focus on the delivery of safe medical care by licensees with our efforts focusing on quality care and increasing patient access. The WMC is a full-scope regulatory organization with units covering licensing, investigations, legal service, compliance, data analytics, communications, and policy. The 64 WMC staff work primarily remotely and range from administrative staff to clinically trained investigators.
Working Conditions
The following describes the working conditions of this position, with or without reasonable accommodation.
Work Setting
We’re committed to a fair and equitable hiring process. Only materials submitted through the official application will be considered. Emailed resumes or documents won’t be accepted or shared with the hiring manager.
Click “Apply” to complete your application. Attach your resume, cover letter, and DD-214 (if applicable). List at least three professional references, directly in your Applicant Profile or as a separate attachment, including a supervisor, a peer, and someone you’ve supervised or led (if applicable).
DO NOT INCLUDE private details like your SSN or birth year, personal photos, transcripts, certifications, diplomas, projects, portfolios, or letters of recommendation.
Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year
Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Questions and Accommodations: If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Andrea Thieme at employment@doh.wa.gov and reference DOH8904 .
Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.
SUBSCRIBE to DOH Job Alerts
Supplemental Information
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.
Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.
Clinical Health Care Investigator
Washington Board of Nursing
Permanent
- Full-time
The Washington Medical Commission (Commission) conducts highly sensitive and complex investigations involving physicians and physician assistants when there are concerns related to patient harm, practitioner impairment, or unprofessional conduct.
The Opportunity
This position operates under general direction and provides clinical expertise to assess allegations of substandard care and compliance with Commission orders. The Clinical Health Care Investigator applies advanced clinical judgment to evaluate medical care, determine adherence to standards of practice, and develop recommendations that support administrative and legal actions.
Key Responsibilities Include
Clinical Review & Analysis
- Review and analyze complex medical records to evaluate standards of care and regulatory compliance
- Apply clinical expertise to determine whether care meets accepted medical practice
- Gather, document, and synthesize evidence, including medical records and witness statements
- Prepare clear, comprehensive reports to support administrative or legal action
- Partner with commissioners, attorneys, and staff to provide clinical insight and recommendations
- Support case development by translating medical findings into actionable guidance
- Conduct standard of care audits and compliance reviews in clinical and hospital settings
- Evaluate medical practices including procedures, pharmacology, and billing considerations
- Perform infection control inspections and compliance reviews tied to disciplinary orders
- Provide clinical context to help practitioners understand findings and expectations
This is meaningful, high-impact work that directly protects patient safety and upholds the integrity of medical practice. You’ll collaborate with a dedicated team of legal and clinical professionals while applying your expertise in a way that influences real outcomes. The role offers continuous learning, exposure to complex cases, and the opportunity to grow professionally in a unique intersection of healthcare and regulatory practice. It is ideal for a clinically experienced professional who can translate complex medical information into clear, defensible findings. The Clinical Investigator plays a critical role in protecting public health by ensuring safe and accountable medical practice across Washington State.
Required Qualifications
You must meet the requirements and any additional criteria listed to be considered for the position. Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.
Must hold an active license in one of the following professions: allopathic or osteopathic physician (MD or DO), physician assistant (PA or PA-C), registered nurse (RN) or nurse practitioner (NP)
Additional Required Knowledge, Skills, Abilities, And Experience
- Experience will include practical skills in MS Excel for spreadsheet tasks, database management, MS Word for document creation and formatting, and Microsoft Outlook or similar email systems for electronic correspondence.
- Experience using the Internet for research and the navigation of proprietary data management systems.
- Experience using plain language to develop and deliver communications, reports, or summaries to differing levels of understanding or use.
Preferred Qualifications
While these aren’t required, having them can help you stand out as a candidate.
- Additional experience in a clinical setting as an allopathic or osteopathic physician, physician assistant, RN, or ARNP outside of the residency.
- Experience managing investigation caseloads and conducting thorough investigations using appropriate investigative processes and procedures.
- Experience applying health care practice standards and interpreting laws, regulations, and court decisions
- Experience in gathering, preserving, and presenting relevant evidence
We offer a solid benefits package that supports you and your family’s health, financial security, and work-life balance. You’ll have access to comprehensive medical, dental, and vision coverage, life and long-term disability insurance, flexible spending and health savings accounts, and retirement plans that help you plan for tomorrow while you’re living today. Paid holidays, vacation and sick leave help you recharge, and additional programs like dependent care assistance and professional development opportunities add value beyond basic coverage. Join us and enjoy benefits designed to care for you as much as you care about public health. Learn more about DOH benefits and see how we support your life at work and beyond by visiting Work@Health .
About The Washington State Department Of Health
We're nearly 2,000 professionals across Washington working together to protect and improve community health. Guided by our values of Equity, Innovation, and Engagement, we address health disparities, respond to emerging challenges, and strengthen systems that support resilience. At DOH, we help reduce barriers, collaborate with diverse communities, and champion equitable health outcomes. We’re passionate people who are driven to make a difference in public health. Explore more about the Department of Health, our programs, and our impact by visiting our website .
We are the Washington Medical Commission (WMC)
At the WMC, we focus on the delivery of safe medical care by licensees with our efforts focusing on quality care and increasing patient access. The WMC is a full-scope regulatory organization with units covering licensing, investigations, legal service, compliance, data analytics, communications, and policy. The 64 WMC staff work primarily remotely and range from administrative staff to clinically trained investigators.
Working Conditions
The following describes the working conditions of this position, with or without reasonable accommodation.
Work Setting
- Indoorofficeworkinanopencubicleenvironment;mobileworkatvarioussettings;and/orusing shared workspaces in an open office environment.
- Incumbents are expectedtoworka40-hourworkweek,andonrareoccasion,adjusthourstomeet client/public needs
- Monthly travel is required to attend meetings, review records or conduct investigational interviews.
- Locations for travel include local health offices, individuals' homes, medical facilities, etc.
- When traveling for work, the position may require traveling alone or with another employee for multiple days and nights in state.
- Standardofficeequipment,cellphones,vehicles,etc.
- RoutinelyinteractswithCommissionstaff,complainants,witnesses,respondents,hospitalandclinical staff, attorneys, and the public.
- This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
- The DOH campus is a smoke-free, drug-free, alcohol-free, scent-neutral environment.
- This position may be required to conduct and/or participate in public health emergency preparedness and response activities.
We’re committed to a fair and equitable hiring process. Only materials submitted through the official application will be considered. Emailed resumes or documents won’t be accepted or shared with the hiring manager.
Click “Apply” to complete your application. Attach your resume, cover letter, and DD-214 (if applicable). List at least three professional references, directly in your Applicant Profile or as a separate attachment, including a supervisor, a peer, and someone you’ve supervised or led (if applicable).
DO NOT INCLUDE private details like your SSN or birth year, personal photos, transcripts, certifications, diplomas, projects, portfolios, or letters of recommendation.
Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year
Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Questions and Accommodations: If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Andrea Thieme at employment@doh.wa.gov and reference DOH8904 .
Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.
SUBSCRIBE to DOH Job Alerts
Supplemental Information
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.
Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.