What are the responsibilities and job description for the Administrative Assistant - Volunteer Services (PRN) position at Washington Regional Medical Center At North Hills?
Overview
Position Type PRN
Job Shift PRN, Shift Varies
Education Level High School Diploma or GED
Category Administrative/Clerical
Description
Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education . Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400 team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute ; Washington Regional Walker Heart Institute ; Washington Regional Women and Infants Center ; Washington Regional Total Joint Center ; and Washington Regional Pat Walker Center for Seniors .
Position Summary
The role of Administrative Assistant in Volunteer Services reports directly to the Volunteer Services Manager. This position is responsible for managing administrative tasks, providing customer service, and ensuring the processing and completion of clerical duties.
Essential Position Responsibilities
- Perform various administrative tasks, including answering phone calls, managing emails, and assisting with office duties.
- Serve as the first point of contact for patients and visitors, greeting them warmly and assisting with inquiries
- Assist in keeping the office clean and organized and monitor office supplies and resources.
- Assist with data entry, filing, and gift shop inventory.
- Communicate effectively and efficiently with all team members, patients, and guests.
- Assist with other office assignments as needed.
Qualifications
- Education: High school diploma or GED
- Licensure and Certifications: N/A
- Experience: Previous experience in a clerical role or medical office environment, preferred. Must be proficient with Microsoft Office and experience with call forwarding systems. Excellent communication and interpersonal skills to interact effectively. Strong ability to multitask, prioritize responsibilities, and maintain attention to detail.
Work Environment : This position will spend 30% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 70% of time sitting while performing work in a standard office environment.
Qualifications
Qualifications
- Education: High school diploma or GED, required. Bachelor’s degree in a related field, preferred.
- Licensure and Certifications: N/A
- Experience: Minimum 2 years’ experience in an administrative healthcare support role, preferred.