What are the responsibilities and job description for the Membership & Operations Coordinator position at Washington Historical Society, Inc.?
Job Summary
The Membership & Operations Coordinator supports the daily administrative, financial, and operational functions of the organization while fostering strong relationships with members and volunteers. This role is essential to ensuring smooth internal operations, accurate financial tracking, and an engaged and growing membership base.
Duties
Membership Management
- Maintain and update membership records and database
Volunteer Coordination
- Serve as the primary point of contact for museum volunteers and weekend docents
- Coordinate volunteer scheduling and assignments in collaboration with staff and committees and track service hours
- Support volunteer recruitment, onboarding, and recognition efforts
Financial Administration (Accounts Payable/Receivable)
- Process invoices, payments, and reimbursements in a timely manner
- Track incoming revenue, including memberships, donations, and program income
- Coordinate with the bookkeeper to maintain accurate financial records
- Assist the Executive Director and Finance Committee with basic reporting and reconciliation
Gift Shop Management
- Oversee daily gift shop operations, including restocking and maintaining organized displays
- Track sales and inventory; order merchandise as approved
- Coordinate gift shop offerings with the organization’s online listings
- Manage order fulfillment and shipping for online purchases
Operations & Administrative Support
- Maintain accurate records across membership, volunteer, and financial systems
- Track key metrics (membership trends, volunteer engagement, revenue) and generate reports
- Identify opportunities to improve systems, workflows, and data accuracy
- Support general office operations and ensure compliance with organizational procedures
- Perform other duties as assigned to support the mission and operations of the Society
- Process new memberships, renewals, and acknowledgments
- Assist with membership communications, including reminders and stewardship efforts
Skills
- Strong organizational skills and attention to detail
- Experience with basic bookkeeping or financial tracking
- Comfortable working with databases and spreadsheets
- Strong interpersonal skills and ability to work effectively with volunteers and members
- Ability to manage multiple priorities and work independently
- Interest in local history, museums, or nonprofit work preferred
Preferred Skills
- Experience with membership or donor management systems
- Familiarity with QuickBooks or similar accounting software
Pay: $18.00 per hour
Expected hours: 15.0 – 24.0 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18