What are the responsibilities and job description for the Banquet Captain position at Washington Duke Inn & Golf Club?
The Event Captain is responsible for the seamless execution and management of events, ensuring that all aspects run smoothly and efficiently. This role involves coordinating with various teams, overseeing event logistics, and delivering exceptional guest experiences while maintaining the highest standards of service.
Responsibilities:
- Lead and manage event staff, including assigning tasks and monitoring performance to ensure efficient operations.
- Collaborate with event planners and clients to understand event requirements and objectives.
- Oversee the setup and breakdown of event spaces, ensuring all equipment and materials are in place and functional.
- Coordinate with vendors, suppliers, and service providers to ensure timely delivery and quality of services.
- Address and resolve any issues or emergencies that arise during events, maintaining a calm and professional demeanor.
- Ensure compliance with health, safety, and legal regulations throughout the event.
- Provide excellent customer service, addressing guest inquiries and concerns promptly and courteously.
- Conduct post-event evaluations to identify areas for improvement and enhance future event planning and execution.
Required Education:
- High school diploma or equivalent is required; a degree in hospitality management or a related field is preferred.
Required Experience:
- Minimum of 2 years of experience in event planning or hospitality services.
- Proven track record of successfully managing and leading event staff.
- Experience in coordinating with vendors and suppliers to ensure seamless event execution.
Required Skills and Abilities:
- Strong leadership and team management skills to effectively guide and motivate event staff.
- Excellent communication and interpersonal skills to interact with clients, vendors, and team members professionally.
- Ability to multitask and manage multiple events simultaneously while maintaining attention to detail.
- Strong problem-solving skills to address and resolve any issues that arise during events.
- Proficiency in event management software and tools to streamline event planning processes.
- Flexibility to work irregular hours, including evenings and weekends, as required by event schedules.
Salary : $23