What are the responsibilities and job description for the Assistant Events Manager position at Washington Duke Inn & Golf Club?
Located on the campus of Duke University, the JB Duke Hotel is a AAA Four Diamond property known for its modern design, elevated service, and exceptional event experiences. From corporate meetings to social celebrations, the hotel delivers a dynamic and fast-paced environment where attention to detail and guest experience are paramount.
The Assistant Events Manager plays a key role in supporting the successful planning, coordination, and execution of events across the property. This position partners closely with the Events Manager and cross-functional teams to ensure each event is delivered with precision, professionalism, and a high level of service.
This role is instrumental in creating exceptional guest experiences, maintaining strong client relationships, and upholding the standards and reputation of the organization.
Key Responsibilities
- Support the planning and execution of events from initial concept through post-event follow-up, ensuring alignment with client expectations and organizational standards
- Coordinate event logistics including space setup, vendor arrangements, catering, and transportation to ensure seamless operations
- Serve as an on-site presence during events, assisting with oversight of event flow, team coordination, and guest satisfaction
- Partner with internal departments to ensure clear communication and alignment across all aspects of event execution
- Collaborate with vendors and external partners to ensure timely delivery of services and adherence to event specifications
- Assist in monitoring event budgets, tracking expenses, and identifying opportunities for cost efficiency
- Provide exceptional service to clients and guests by responding promptly to inquiries and addressing needs in a professional and timely manner
- Support marketing and promotional efforts to drive event awareness and attendance as needed
- Assist in post-event evaluations, gathering feedback and identifying opportunities for continuous improvement
- Maintain organization of event documentation, timelines, and operational details to ensure consistency and execution excellence
Benefits & Perks
We are proud to offer a comprehensive and competitive benefits package designed to support the well-being of our team members both personally and professionally:
- Medical, Dental, and Vision Insurance
- Company-Paid Life Insurance
- Short- and Long-Term Disability Coverage
- 401(k) Retirement Plan with Company Match
- Paid Time Off (Vacation, Holidays, and Sick Leave)
- Employee Assistance Program (EAP)
- Employee Dining & Hotel Discounts
- Professional Development and Growth Opportunities
- Employee Recognition Programs
Additional Information
This job description is intended to outline the general scope of responsibilities for this role. Management reserves the right to modify, add, or remove duties as business needs evolve.
Qualifications:Required Education:
- High school diploma or equivalent required; degree in Hospitality Management, Event Management, or a related field preferred
Required Experience:
- Minimum of 2–3 years of experience in event planning, hospitality, or a related field
- Experience supporting or coordinating events in a fast-paced, service-driven environment
- Exposure to budget tracking and vendor coordination preferred
Required Skills and Abilities:
- Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
- Excellent interpersonal and communication skills with a focus on delivering outstanding service
- Ability to remain calm and solutions-oriented in a fast-paced environment
- Strong attention to detail and commitment to execution excellence
- Ability to work collaboratively across departments and with external partners
- Flexibility to work evenings, weekends, and holidays based on business needs