What are the responsibilities and job description for the Spa Front Desk Receptionist position at Washington Athletic Club?
Description
As one of the nation’s premier private athletic clubs and a Seattle institution, The Washington Athletic Club (WAC) is not simply a place to work, but a place to belong. The WAC features extensive amenities, such as fitness centers, a stunning pool, three restaurants, a hotel, a spa, banquet halls, and more. Built in 1930, our beautifully maintained 21-story building in downtown Seattle has landmark status.
The WAC is seeking individuals who are dedicated to being the best and are willing to embrace the Club’s five core values: Leadership, Excellence, Integrity, Service and Sensitivity.
OVERVIEW
The Spa Coordinator oversees the front desk and member service coordination at the WAC spa. They coordinate scheduling, payments, and other administrative tasks.
We are seeking a Part-Time team member who can fulfill the following schedule:
· Saturdays 8:30am- 5pm
· Tuesday- Thursday 9:30am-1:30pm
POSITION RESPONSIBILITIES
· Welcome members and guests warmly, providing personalized attention
· Handle front desk duties such as answering the phone, offering information on services and products, and making/rescheduling appointments
· Provide administrative support to service providers, managing client files and maintaining the spa environment
· Work closely with the Spa Manager and other Spa Team Members to market, promote, and improve programs and services
· Assist the Spa Manager in daily tasks such as cash balancing and inventory management
· Participates in Spa staff meetings as needed
· Other duties as assigned.
POSITION QUALIFICATIONS
· A minimum of two (2) years of experience as a spa or salon receptionist
· High school diploma or equivalent
· Strong communication skills and a customer service mindset.
PAY INFORMATION
· Pay: $23.00/hour
BENEFIT INFORMATION
· Paid Time Off (PTO) – accrues at a rate of .0519 hours per hours worked to a maximum of 108 hours per year
· 401(K) with employer match
· Employee Assistance Program
· Fitness Reimbursement Program
· ORCA Passport Program
· Pet insurance available
· Free daily meal (soup/salad bar)
· Discount on spa services and products
· Reciprocal Service Program: 1 free spa service per month (60-minute massage or equivalent)
Salary : $23