Service Technician

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team!

About The Role

Are you a problem-solver who loves to be out in the field? This job is for you! Our Service Technicians provide mechanical repairs to washers and dryers at customer locations within their assigned region. Service Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.

We offer training and advancement opportunities. Many of the leaders at our company started with Hercules in the field. If you are looking for a career that will challenge and engage you, focused on customer care and quality service, then we are the company for you.

Estimated Salary: $20.00 to $30.00 per hour based on qualifications and experience.

Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.

What You’ll Do

• Service washers and dryers at apartments, laundromats, hotels, athletic facilities, etc.
• Disassemble machines and examine mechanical and electrical parts
• Reassemble appliances, adjusts pulleys, and lubricate moving parts
• Replace worn or defective parts and adjusts motors
• Clean and wash parts
• Advise dispatch department of equipment that should be replaced with new equipment
• Interact daily with customers and provide repair updates to building superintendents and managers.
• Drive a company vehicle to and from work locations
  
  

What We’re Looking For

• High School Diploma or GED
• Good driving record
• Strong customer service and problem-solving skills
• Must possess effective English communication skills (oral and written); bilingual communication skills (English and Spanish) are desirable
• At least 2 years of mechanical experience and electrical knowledge and/or training
• Must be able to lift 50 pounds on a regular basis and occasionally move 200 pounds or more with a dolly/hand truck
• Prior washer/dryer repair experience is desirable
  
  

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