What are the responsibilities and job description for the Executive Housekeeping Manager position at Warwick Hotel?
Position Summary
The Executive Housekeeping Manager oversees all aspects of the housekeeping department, ensuring the highest standards of cleanliness, organization, and guest satisfaction across the property. This leadership role requires strong operational skills, team management, and a hands-on approach to maintaining Warwick’s luxury standards.
📋 Key Responsibilities
Supervise and coordinate daily housekeeping operations across guest rooms, public areas, and back-of-house.
Manage staffing schedules, training, and performance evaluations.
Conduct inspections to ensure cleanliness and adherence to brand standards.
Maintain inventory of linens, cleaning supplies, and equipment.
Collaborate with Front Office and Maintenance teams to resolve guest issues promptly.
Ensure compliance with health and safety regulations.
Prepare departmental reports and manage housekeeping budget.
💪 Physical Capabilities
This role requires the ability to:
Stand and walk for extended periods throughout the property.
Lift, push, and pull carts, linen bags, and cleaning equipment (up to 30–40 lbs).
Reach, bend, stoop, and kneel frequently during inspections and training.
Climb stairs and access various hotel areas, including guest rooms and service spaces.
Use hands and arms for handling supplies, operating equipment, and demonstrating tasks.
💻 Technical Skills
Opera PMS knowledge is highly beneficial for managing room status, coordinating with Front Office, and tracking guest requests.
Familiarity with inventory software and Microsoft Office Suite (Excel, Word, Outlook).
Ability to generate reports and analyze performance metrics.
🎓 Qualifications
High school diploma or GED required; hospitality or business degree preferred.
Minimum 2 years of supervisory or management experience in housekeeping.
Strong leadership, organizational, and communication skills.
Ability to train, motivate, and manage a diverse team.
Fluent in English; bilingual skills a plus.
💰 Compensation & Benefits
Salary: $80,000–$90,000/year DOE
Medical, dental, and vision insurance.
Paid time off, sick leave, and vacation (increasing with tenure).
8 paid holidays annually.
Hotel discounts and employee perks.
Position Summary
The Executive Housekeeping Manager oversees all aspects of the housekeeping department, ensuring the highest standards of cleanliness, organization, and guest satisfaction across the property. This leadership role requires strong operational skills, team management, and a hands-on approach to maintaining Warwick’s luxury standards.
📋 Key Responsibilities
Supervise and coordinate daily housekeeping operations across guest rooms, public areas, and back-of-house.
Manage staffing schedules, training, and performance evaluations.
Conduct inspections to ensure cleanliness and adherence to brand standards.
Maintain inventory of linens, cleaning supplies, and equipment.
Collaborate with Front Office and Maintenance teams to resolve guest issues promptly.
Ensure compliance with health and safety regulations.
Prepare departmental reports and manage housekeeping budget.
💪 Physical Capabilities
This role requires the ability to:
Stand and walk for extended periods throughout the property.
Lift, push, and pull carts, linen bags, and cleaning equipment (up to 30–40 lbs).
Reach, bend, stoop, and kneel frequently during inspections and training.
Climb stairs and access various hotel areas, including guest rooms and service spaces.
Use hands and arms for handling supplies, operating equipment, and demonstrating tasks.
💻 Technical Skills
Opera PMS knowledge is highly beneficial for managing room status, coordinating with Front Office, and tracking guest requests.
Familiarity with inventory software and Microsoft Office Suite (Excel, Word, Outlook).
Ability to generate reports and analyze performance metrics.
🎓 Qualifications
High school diploma or GED required; hospitality or business degree preferred.
Minimum 2 years of supervisory or management experience in housekeeping.
Strong leadership, organizational, and communication skills.
Ability to train, motivate, and manage a diverse team.
Fluent in English; bilingual skills a plus.
💰 Compensation & Benefits
Salary: $80,000 to $90,000 annually DOE
Medical, dental, and vision insurance.
Paid time off, sick leave, and vacation (increasing with tenure).
8 paid holidays annually.
Hotel discounts and employee perks.
Salary : $80,000 - $90,000