What are the responsibilities and job description for the Client Relations- GRAVEYARD Shift position at Warriors Heart?
Warriors Heart "Great Place to Work" certified is hiring for our Client Relations Team! We are looking for our overnight shifts!
If in recovery, a veteran, LEO, firefighter, or 1st Responder, let your past experience assist you in healing others.Warriors Heart is a residential treatment facility dedicated to serving our military, law enforcement, firefighters, 1st responders and other civilian warriors.Client Relations (CR) is the go to person for our clients.
CR provides concierge like services to the clients at WARRIORS HEART supporting them in their success of recovery. Many individuals who have a personal connection to the field or are perusing counseling licensing choose to work as a CR.
Qualifications:
- A minimum of 1 year of experience in service/hospitality industry (2 years preferred)
- Must be open to supporting a 24 x 7 environment
- Able to work under pressure and communicate effectively
- Must be fluent in reading, writing and speaking the English language
- Knowledgeable on computer (word, excel, mac platforms, keynote, etc)
- Valid Drivers License in good standings
- Pass an annual background clearance
- Willing to submit to random drug test and alcohol screening (and pass)
- Strong Follow Through and Boundaries
Responsibilities (includes but not limited to) :
- Service, service, service. The responsibility of CR is to provide service/support to the clients, the team and the facility.
- Treat everyone with dignity and respect.
- Following, proper visitor protocol (signed releases, etc) and greeting all visitors.
- Client Intake
- Gather Urinalysis from client for drug screening
-Know the separation between clinical and conversational interactions. This will allow you to assist clients in a non-clinical manner while directing them to the proper clinical personnel, when required.
- Document shift reports daily
- Read, understand, and follow the Client Relations Policy Manual.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
Ability to Commute:
- Milford, VA 22514 (Required)
Work Location: In person
Salary : $17