Property and Leasing Manager - Denver Metro Area

About The Company

WareSpace is a national real estate firm, specializing in the development of co-warehousing and small-bay industrial. WareSpace creatively adapts & reconfigures dated industrial and challenged properties into thriving hubs that support the surrounding small business community. Operating with a vertically integrated structure, WareSpace is able to ensure a high level of quality by offering all major service lines in-house, including acquisitions, development, construction, finance, operations, marketing, and sales.

About The Role

The General Manager (GM) is the revenue-driving, operations-owning leader of a WareSpace location. This role is for a person who closes leads, runs the asset like an owner, and drives outcomes without needing direction. Responsible for the overall performance of a WareSpace facility, the GM is responsible for revenue generation, day-to-day property operations, project coordination, and vendor management. This role requires a high-performing leader who can convert qualified leads into executed leases, maintain an exceptional tenant experience, and ensure the facility is operated to company standards. The GM is expected to take full ownership of results, operate with urgency and accountability, and continuously improve performance through disciplined execution. The GM should be proactive, organized, and responsive. Responsibilities include leasing, renewals, operations, facility management, enforcing rules, managing events, and rent collection.

Qualifications

Essential Functions

Leasing

• Conduct high-quality tours and clearly articulate the WareSpace value model to close quality leads
• Execute customized sales strategies to overcome objections and close deals
• Demonstrated expertise in competitive market dynamics, including asset type, product offerings, concessions, and pricing.
• Maintain disciplined CRM execution in HubSpot, including timely follow-ups and accurate pipeline management
• Prepare lease documentation and guide tenants through signing, insurance, and compliance requirements
• Enter all lease data into the lease management system and set up recurring transactions
• Ensure all tenant needs are met before move-in
• Manage renewals proactively with a retention-first mindset that protects and grows NOI
  
  

Operations & Management

• Oversee daily property and facility management including recurring (HVAC, landscaping, cleaning) and one-time ad-hoc services
• Operate the facility at a consistently high standard every day, including cleanliness, safety, rule enforcement, and tenant experience
• Source and bid all recurring service contracts annually
• Ensure all vendor contracts meet WareSpace standards and required paperwork is on file (W-9s, COIs)
• Monitor vendor performance and ensure compliance with WareSpace standards
• Own service requests end-to-end, whether resolved personally or through vendors Ensure all common areas, loading areas, equipment, and tenant-facing spaces meet WareSpace expectations at all times
• Address tenant issues promptly and professionally, balancing customer service with policy enforcement
• Handle rent collection and manage delinquency or termination processes if necessary
• Address tenant issues as they arise
• Maintain common areas, equipment, and warehouse cleanliness daily including incoming and outgoing packages, ensuring proper handling and staging
• Conduct regular property and third-party inspections and submit reports as needed including compliance with jurisdictional regulations
• Assist Facilities & Construction team with capital projects
  
  

Project & Vendor Ownership

• Own all projects (repairs, unit turnover, improvements, and capex support) from scope definition through completion
• Source vendors, obtain competitive pricing, manage timelines, and ensure quality execution
• Hold vendors accountable to pricing, SLAs, insurance, paperwork, and performance standards
• Actively manage vendor relationships to ensure cost control, reliability, and high-quality outcomes
  
  

Customer Excellence & Tenant Retention

• Build a tenant community and encourage participation in events in coordination with tenant experience (Food and Networking Events, Etc.)
• Develop tenant relationships to support their business growth
• Build strong tenant relationships that drive natural renewals and long-term occupancy
• Deliver top-tier operations, customer service, and tenant relations that create a “sticky” tenant experience
• Foster a professional, responsive, and solutions-oriented environment for tenants
• Propose and implement new service offerings or events tailored to tenant needs using the New Initiative Form to present a business case
• Support tenant community initiatives and events that enhance engagement and satisfaction
  
  

Financial Reporting

• Think and act like an asset manager with full financial ownership of the property
• Partner with Corporate to build and manage annual operating budgets and 3-5-10 year capital improvement plans Review, approve, and submit bills; resolve discrepancies with vendors
• Grow NOI through disciplined expense control, timely rent collection, and proactive delinquency management
• Review, approve, and control invoices; resolve discrepancies and prevent budget leakage
• Track income and expenses; provide monthly variance reports
  
  

Software

• Use all software tools according to WareSpace standards:
• HubSpot: Track leads, update statuses, and complete follow-ups
• Rent Manager: Input leases, track service tickets, upload documents
• Brex: Input receipts, memos and code to appropriate account code
• AvidXchange: Approve invoices while referencing building budget
  

Other Responsibilities

• Collaborate with other GMs and Corporate to share best practices and improve procedures
• Travel to other WareSpace sites as needed for coverage
• Submit reports and complete documentation on time
• Perform additional duties as assigned
  
  

Required Qualifications

• Proficiency in Microsoft Office
• Technological proficiency
• 4 years sales experience
• 6 years operations experience
  
  

Preferred Qualifications

• Bachelor’s degree or equivalent military service
• Availability during business hours and for after-hours needs
• Experience requires strong organization, attention to detail, and recordkeeping
  
  

Work Environment

• Professional office environment with controlled conditions
• Full-time, in-office role - Working Hours are Monday- Friday, 8am to 4pm or 9am to 5pm, location dependent.
• Responsible for after-hour and weekend emergencies
• Occasional travel for site coverage
  
  

Physical Demands

• Ability to lift and move up to 25 lbs.
• May not perform strenuous labor without approval