What are the responsibilities and job description for the Operations Coordinator position at Warehouse On Wheels?
Warehouse on Wheels, known locally as MeislerTrailer Rentals in La Vergne, TN, is now hiring for an Operations Coordinator to join our family. In this role, you’ll ensure that our trailer rentals are serviced and delivered promptly, while building relationships with both customers and vendors. You’ll also collaborate with your team to keep our trailers in top condition, keeping everything running smoothly with that signature Southern work ethic. Additionally, you’ll use your strong communication, problem-solving, and follow-up skills to maintain customer satisfaction. Adaptable to a fast-paced environment, you’ll stay updated on services and manage multiple tasks efficiently. You’ll also work independently and collaborate with the team to keep trailers in top condition, embodying a strong work ethic.
- Preparing and finalizing rental agreements with care and attention to detail.
- Working hand-in-hand with the rental coordinator and stepping in when needed to keep things running smoothly.
- Responding quickly and with Southern charm to customer inquiries, complaints, and special requests.
- Collaborating with the billing department to ensure new rental agreements are in place and up to date.
- Documenting trailer distribution and tracking trailer movements with precision.
- Partnering with the General Manager to nurture and strengthen customer relationships.
- Keeping an eye on accounts receivable and working with customers to maintain solid financial standing.
- Ensuring customers’ certificates of insurance are current and compliant.
- Taking on additional tasks as needed to ensure our operations run like a well-oiled machine, with pride and passion for our community.
- Safety conscious and always performs tasks in a safe manner.
- Energized by building and nurturing customer relationships.
- Willing to operate with little to no supervision.
- "Can do" attitude.
- Ability to lift 50lbs or more.
- High School Diploma or equivalent required.
- 2-3 years of related experience.
- Valid Driver's License.
- Proficient with Microsoft programs especially Word and Excel.
- Insurance plans (eligibility after 30 days of employment):
- Health
- Dental (Basic and Enhanced plans available)
- Vision (Company paid)
- Life and Short-Term Disability Insurance
- Health Savings Account with generous employer contributions
- WEEKLY PAY
- 10 Paid Holidays
- PTO Plan
- Bonus potential (Monthly and Quarterly)
- 401k with company match (60-day contribution eligibility)
