Join our Quality Team at WAC Group!

Quality Control Specialist

Lithia Springs, GA | Full-Time | Monday–Friday | Day Shift

Help Ensure the Quality of Innovative Lighting & Smart Technology Products

WAC Group is seeking a hands-on, detail-oriented Quality Control Specialist to join our top-notch Quality Team!

If you enjoy problem solving, working with technical products, and finding answers others may miss, this could be an excellent opportunity to build your career with an industry-leading LED lighting and smart technology manufacturer!

Why Join WAC Group?

We Offer:

• Employee Recognition Awards for outstanding performance!
• Opportunities for overtime!
• Cross-training and career development opportunities!
• Paid Time Off!
• Paid Holidays!
• Competitive benefits and perks packages!

What You'll Do

Investigate Product Quality Issues

• Inspect lighting and electronics products for defects and performance issues
• Perform technical evaluations using test equipment, visual inspections, and diagnostic procedures
• Identify root causes and document findings accurately

Drive Quality Improvements

• Create and maintain root cause and resolution reporting.
• Track open quality issues and perform thorough follow through
• Partner with Quality, Engineering, Operations, and Customer Service teams to improve product performance and customer satisfaction

Support Customers and Internal Teams

• Collaborate with multiple departments to resolve product concerns
• Help prioritize urgent quality issues and customer-impacting defects
• Contribute to a culture of accountability, teamwork, and continuous improvement

What We're Looking For

• Experience working with electronics, electrical products, manufacturing, quality control, repair, testing, or technical troubleshooting
• Strong attention to detail and analytical thinking skills
• Experience using SAP or similar ERP systems

Ideal Backgrounds

You may have the following experience and are ready to take the next step in your career:

• Quality Control Technician
• Electronics Technician
• Product Repair Technician
• Quality Assurance Specialist
• Test Technician
• Manufacturing Quality Inspector
• Technical Support Technician
• Electrical Assembly Technician

We recognize people as our most valuable asset. Our competitive salary and benefits package includes: paid time off; medical & dental coverage (including family coverage), vision, life, 401(k); tuition assistance; and continuous training and development. For immediate consideration please apply as instructed.  Given the high volume of responses, only qualified candidates will be contacted.

WAC is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, WAC Group complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

Please note, all responsibilities outlined in the above job description are subject to change as needed. All efforts will be made to ensure proper notice is given for changes in responsibilities.