What are the responsibilities and job description for the Cafe Server position at Wanakah Country Club?
Description
- Sets up side station and performs assigned side (prep) work.
- Provides immediate attention to all members and guests upon seating.
- Distributes food and wine menus; answers questions.
- If local water conservation laws permit, fills glasses with ice water; answers questions and suggests menu items.
- Takes members’ and guests’ orders; suggestively sells food and beverage items, if appropriate.
- Places orders with kitchen; informs cooks about any special cooking instructions.
- Assembles food on tray; procures items from each station as necessary.
- Serves meals; places dishes by courses in front of each person.
- Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
- Removes soiled dishes.
- Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
- Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
- Presents the bill.
- Handles all cash and credit card charges as prescribed by standard operating procedures.
- Keeps tables, dining room and bus station areas clean.
- Advises supervisor of any complaints as soon as they occur.
- Performs clean-up and closing duties as assigned by manager.
- Attends pre-meal meetings as requested by the dining room captain (dining room supervisor, dining room manager or outlet manager).
- Turns in signed tip declaration form weekly.
- Thanks members and guests; invites them to return.
- Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
- Performs other appropriate duties assigned by dining room or outlet manager.