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Birth to Three Service Coordinator (HHS)

Walworth County
Elkhorn, WI Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 6/13/2026

An Equal Opportunity Employer

Position Summary

This position is responsible for providing assessment, planning and on-going case management services to children with developmental delays, disabilities, or other atypical developments as mandated by the Federal Birth to Three program. This position is also responsible for organizing and participating in each child’s evaluation, screening, and development of the Individualized Family Service Plan, lead coordination of care, and will assist families in accessing community resources and will teach them how to be an advocate for their child. This position is governed by DHS 90.

SCHEDULE
Division: Family Wellness & Preservation
Days: Monday - Friday
Work Hours: 8:00 am - 4:30 pm
Hours Per Shift: 8
Shifts Per Pay Period: 10
Position FTE: 1.00

Applications are being accepted from current County employees as well as members of the public.

Essential Duties and Responsibilities

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.


Evaluate and assess consumers and families with children who have difficulties in psychosocial and/or developmental delays (including providing advocacy, intervention planning, psychosocial evaluating and counseling of clients and families when needed) through face to face contacts with the consumer and care giver in the home, community, and in the child’s natural environment.

Consult, coach and collaborate with parents, team members, daycare providers, and a variety of different Human Service professionals for each assigned child to ensure continuity of care and progress towards identified care plan goals.

Facilitate access to services. Coordinate care and monitor services for family on a timely basis. Determine participant eligibility and terminate consumer enrollments and services as appropriate based on program requirements.

Develop individualized family service plans and ensure the plan is carried out through direct service or coordinate of care with other providers.

Work as a team member toward the development, implementation, ongoing assessment and provision of Family-focused services to children and families in the Birth to 3 program.

Ensure program compliance with all program standards through comprehensive documentation, as required by Walworth County Department of Health and Human Services, State and Federal law.

Facilitate transition plans by providing referrals to appropriate educational, community and support services.

Act as a case manager to monitor and direct coordination of services as appropriate in accordance with Medicaid and the specific service program. Meet with consumers regularly to ensure consumer progress and facilitate transition between HHS programs and those facilitated by community partners.

Lead discussion for team meetings on consumer IFSP progress and coordinate referrals for additional services in coordination with all other service providers.

Maintain supervisory contact for case direction for all assigned consumers.

Deliver targeted, culturally appropriate information and interventions to help individuals and groups understand health promotion, policies, regulations and local code as it pertains to healthy growth and development.

Serve as a resource and advocate for health and health literacy in the county and promote healthcare equity, quality and accessibility for all including vulnerable populations, focusing on the importance of healthy growth and development.

Demonstrate a commitment to county safety and risk management efforts.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

Bachelor's degree in social work from an accredited program, early childhood education or a related field with a minimum of six months of experience working with infant and toddlers and their families. Internships may qualify. Bilingual in Spanish preferred.
Certificates, Licenses, Registrations
Valid driver's license.
Proof of minimum liability auto insurance coverage.
Access to reliable transportation to all assigned work locations daily.

Knowledge, Skills and Abilities
Knowledge of development of young children including physical and emotional development preferred.
Knowledge of medical terminology and disabilities preferred.
Knowledge in community resources, especially for children with disabilities desired.
Knowledge of Birth to 3 highly desirable and preferred.
Knowledge of early child development required.
Knowledge of Trauma Informed Care Principles is essential.

Interactions and Communications
Provides specialized information and/or recommendations to others regarding an area of expertise.

Decision Making
This position has authority to make decisions that are consistent with policies and precedents; supervision and managerial direction is available as requested. These decisions directly impact performance in the job and/or the work unit within the department and information is provided with additional research and observations which contributes to the decision making process.

Thinking and Problem Solving
In relation to established procedures, protocols and policies of the County, challenges and problems occurring in this position must be addressed within broader, department-wide procedures and practices.

Tools & Equipment Used
Calculator Copy Machine
Telephone Personal Computer/Printer
Fax Machine
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is occasionally exposed to outdoor weather conditions. The service coordinator will be going into the homes and daycare centers of the families involved in the program. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, sit on the floor, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Selection Process

TO INCLUDE:
Formal Walworth County Electronic Application
Education & Experience Review
Verification of Driver's License
Oral Department Interview
Reference Check
Background Check
Post Offer Physical Exam
Drug Screen

Other job related tests may be required.


WALWORTH COUNTY EMPLOYEE BENEFIT SUMMARY
E - Human Service Professional Employees
BARGAINING UNIT: Human Service Professional Employees Hired on or after January 1, 2012
DATE: January 1, 2019

EMPLOYMENT STATUS: All employees of Walworth County are at-will employees.

BASIS OF PAYMENT: You are paid for actual hours worked plus pay for any accrued benefit time for which you are eligible. You are eligible for overtime or compensatory time in accordance with provisions of the Fair Labor Standards Act.

SCHEDULED TIME OFF: Accrued based on straight-time hours paid each pay period. All accrued scheduled time off hours are available for use, subject to approval of your supervisor. As a full-time employee you earn scheduled time off equivalent to the following:
10 days per year after 1 year of Walworth County Service
15 days per year after 5 years of Walworth County Service
20 days per year after 15 years of Walworth County Service

  • certain positions may be considered for additional Scheduled Time Off (STO) based on continuous related experience per Ord. Sec. 15-515 (e)

PERSONAL TIME OFF: Employees will receive 64 hours of personal time off as a lump sum at the beginning of each year (pro-rated for pt and newly-hired employees). At the end of each calendar year, an employee may request to move remaining personal time off hours to the extended sick leave bank. If no request is made, any remaining hours shall be paid out on the employee's last pay date of the calendar year.

EXTENDED SICK LEAVE BANK: Used for time off of work for more serious health conditions that require three or more consecutive days off or when on an approved leave of absence.

HOLIDAYS: Ten paid holidays each year. A p-t employee would receive pro-rated holiday pay based on positions budgeted FTE.

INSURANCE: Employees hired into a .75 FTE or higher position are eligible for Health, Dental, Life, Vision, Short-Term Disability and Long-Term Disability insurance benefits on the first of the month following 30 days of service provided you complete enrollment forms within 30 days of hire. Employees hired into a .50 FTE or higher position are eligible for all benefits listed below except Health insurance. Employees hired into a .49 FTE or less position are eligible to participate in Short-Term Disability only.
Health Insurance: You can choose Tier 1 or Tier 2. Tier 1 is a standard co-pay plan. Tier 2 is a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). The County will contribute an amount approved by the County Board, payable as a lump sum to your HSA for Tier 2. You may also elect to contribute to your HSA up to the IRS maximum. You may elect either family or single coverage. The monthly premium will be split between the County and the employee.

Dental Insurance: You may elect either family or single coverage. The county shall pay 100% (single or family) of the premium for a full-time and 50% (single or family) of the premium for a part-time employee enrolled in dental insurance.

Life Insurance: The County provides you with term life insurance in an amount equal to $25,000. You have the option of purchasing additional coverage for yourself, spouse and/or dependent children.

Short-Term Disability Insurance: The County provides you with Short-Term Disability Insurance with premiums paid by the employer.

LTD Insurance: The County provides you with Long Term Disability Insurance. The monthly premium is 0.83% of your insured monthly wages. The County shall pay 67% of the premium & the employee shall pay 33% of the premium.

Vision Insurance: You may elect to participate in Vision insurance. The employee electing coverage shall pay 100% (single or family) of the premium for vision insurance.
WISCONSIN RETIREMENT: You are covered under the Wisconsin Retirement System if you are expected to work a minimum of 1200 hours per year for a period of one year or more. The WRS provides you with separation, disability or retirement benefits upon termination. The payment is split between the county and employee, as prescribed by state law. Employees expected to work less than 1200 hours per year will not receive this benefit.

TAX-SHELTERED BENEFITS: You may elect to participate in the following tax-sheltered benefits:
Deferred Compensation (S457 plan)
Medical Spending Account (S125 plan)
Dependent Care Plan (S125 plan)
Health Savings Account (S223 plan)

WORKERS COMPENSATION: You are covered by Workers Compensation for any illness or injury arising out of your employment. Medical expenses and compensation for lost time are paid from the workers' compensation plan. In addition, the County will supplement the workers' compensation lost-time payment for up to 1 year, making you whole on a "net-check" basis.

DIRECT DEPOSIT: You are required to participate in direct deposit of your paycheck to a banking institution of your choice.

EMPLOYEE ASSISTANCE PROGRAM: You and your family are encouraged to use the Employee Assistance Program for help in addressing confidential family and financial matters. EAP services are provided through Curalinc. Please call 888-881-5462 for help.

BEREAVEMENT LEAVE: You will receive pay for up to 3 days for the purpose of bereavement over the death of your spouse, child, step-child, parent, step-parent, brother, sister, grandparent, grandchild, mother-in-law, father-in-law, or other member of the immediate household (excluding renters).
You will receive up to 1 day of pay for the death of your brother-in-law, sister-in-law, son-in-law, daughter-in-law, aunt, uncle, niece or nephew.

JURY DUTY: Your regular wages will be made-whole for any time you are required to serve on jury duty.

MILITARY LEAVE: Your regular wages will be made-whole for up to two weeks for you to meet your annual two-week reserve duty obligation. Extended military leaves are provided in accordance with state and federal laws.

LEAVE OF ABSENCE: You are required to request a leave of absence in writing and a minimum of 15 calendar days prior to your expected absence. All leaves are subject to approval of the Human Resources Department and are at the discretion of the County's representative, except as otherwise required by law. Under emergency situations, the leave papers must be submitted within 5 days after the absence begins.
Periods of absence less than 5 days may be approved by your department head.


Note: This Summary provides only a brief outline of your benefits. All benefit terms and conditions are subject to the specific provisions of plan documents, policies, and/or legal rules and regulations. These benefits are subject to change from time to time by action of the County Board and/or Human Resources Committee.

Salary : $25,000

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