What are the responsibilities and job description for the Meat Department Manager - Maumee position at Walt Churchill's Market?
Description
Walt Churchill’s Market is looking for a Full-time Meat Department Manager at our Maumee, OH location.
Job Summary:
The Meat Manager reports to the Store Manager and is responsible for the overall success of the Meat Department. The Meat Manager will motivate and manage Meat Department staff, hold daily huddles with staff, clearly communicate objectives to ensure quality products are being produced, uphold health and safety standards, ensure that all customers have a great experience, and manage product shelf life in order to generate sales. The Meat Manager directly supervises all Meat employees. The Meat Manager is expected to work 5 days per week for a total of 45 hours, including one weekend day.
Essential Duties & Responsibilities:
• Provide exceptional customer service in all areas and uphold the same standards for all Meat Department staff
• Work with the Assistant Meat Manager in effectively training and educating new Meat employees to ensure new hires are successful and safe in their position and as a team member
• Monitor Meat staff progress by providing regular feedback regarding performance and areas of improvement and conducting annual performance evaluations
• Address customer issues and use problem-solving skills to guarantee all customers have an excellent experience
• Ensure department is well-stocked, properly rotated, fronted and fresh at all times; pay close attention to pull damaged, spoiled, or expired product
• Work with the Assistant Meat Manager in controlling production numbers and costs, including ordering product, tracking shrink, managing inventory, and optimizing products
• Conduct quarterly inventory for the Meat Department
• Carefully audit department for missing price tags and signage, and replace or correct promptly; be sure to relabel in-house packaged product as prices change
• Strategically merchandise and track sales to meet customer demand and increase profits
• Maintain and clean all Meat Department equipment, following SSOP; contact service
contractors as needed
• Work with Store Manager to solve department issues and improve procedures
• Ensure compliance with safety and sanitation standards mandated by government
regulations
• Ensure compliance with state, local and government weight, measures, and labeling
• Delegate work for maximum productivity
• Review weekly invoices and create schedules for Meat Department employees
• Build strong vendor relationships; participate in meetings with vendors and other WCM
management staff
• Decide and plan weekly Meat Department promotions with Meat Director
• Maintain timely email, phone, and in-person communication with vendors, customers, and
co-workers
• Attend food shows as directed by upper management
General Employee Expectations Common to All Jobs:
• Treat all customers with respect and dignity
• Work toward continuous improvement within scope of duties
• Keep work areas neat and free of hazards
• Must be available to work evenings, weekends, and holidays
• Perform other duties as assigned
Requirements
Required Skills & Abilities:
• Moderate computer skills, including email, Excel, Word, and online ordering systems
• Great multitasking, organizational, communication, and customer service skills
• Comfortable working with the public and greeting, speaking with, and assisting customers
• Attention to detail, ensuring duties are completed correctly and on time
• Leadership, sales, and merchandising skills
• Ability to effectively train and motivate others
Education and Experience:
• High School Diploma/GED
• Related management experience, required
• Meat cutting experience, required
• Portion cutting experience, required
• Meat management, preferred
• ServSafe/Food Safety Certification or willingness to obtain
• HAACP Certification or willingness to obtain
Physical Requirements:
• Prolonged periods of standing, walking, twisting, lifting, bending, pulling, pushing, and
reaching
• Must be able to frequently lift up to 50 pounds and occasionally up to 95 pounds