What are the responsibilities and job description for the Sales & Design Consultant position at Walpole Outdoors LLC?
Description
Fencing, Gate & Pergola Experts Since 1933, Walpole Outdoors has been the standard for handcrafted fencing, pergolas and other outdoor products, meeting the needs of homeowners and professionals alike with an unsurpassed variety of styles and custom designs. Today, Walpole maintains its position as a premier outdoor living space company through a commitment to working with customers and by applying new techniques and technologies to ensure that the result exceeds their expectations. If you are a highly motivated professional looking for an exciting challenge and the opportunity to utilize your strong sales skills, this is the right position for you.
Join Our Team! Are you a detail-oriented professional with a passion for design and customer engagement? Walpole Outdoors is seeking a full-time Sales/Design Consultant to serve the Massachusetts territory. This role is ideal for someone who thrives in a dynamic environment, can manage multiple priorities, and has industry experience. Join a dedicated team committed to delivering exceptional outdoor solutions and driving Walpole Outdoors to new heights of success!
Key Responsibilities
Sales & Design Consultants travel to client’s property to determine how Walpole Outdoors product may improve the property’s aesthetic or functional quality. After consultation with the client the Sales & Design Consultant will quote products needed and sell the client on the value of Walpole Outdoors integrated solution including design consultation, product manufacturing, delivery, and installation, while providing exceptional end-to-end customer experience.
Duties
- Schedule and attend site visits punctually, ensuring a professional and courteous presence
- Research clients and opportunities using online tools before site visits
- Represent Walpole with expertise, enthusiasm, and professionalism when meeting with clients
- Engage customers by building rapport and demonstrating in-depth knowledge of Walpole’s products, competitive advantages, and market trends
- Provide clear product recommendations and gather immediate client feedback when appropriate
- Prepare and present written quotes, reviewing them in person with the client
- Accurately document products and services to be converted into SAGE Sales Orders
- Assist with payment collection as needed
- Maintain up-to-date and accurate records using the company’s CRM (Salesforce)
- Ensure consistent client communication throughout the entire sales process
- Collaborate with Showroom Managers to enhance overall sales effectiveness
- Schedule client showroom visits to showcase products when appropriate
- Contribute to financial objectives by preparing an annual budget, analyzing variances, and implementing corrective actions
- Stay informed on industry trends by attending educational workshops, reviewing professional publications, and participating in company training sessions
Requirements
- Passion for outdoor design and interest in Walpole Outdoors' products
- Excellent communication and interpersonal skills
- Positive attitude with a strong customer focus
- Proficiency in Salesforce CRM (preferred) and other computer applications
- Experience managing a book of business up to $6M
- Advanced education preferred
- Valid driver’s license and a safe, reliable vehicle
- Ability to travel within the territory (80%-day travel, minimal overnight travel)
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life Insurance
- Paid time off
Why Join Us?
At Walpole Outdoors, we believe in providing our team with the tools and support to succeed. This is an opportunity to work with a passionate team and help homeowners transform their outdoor spaces with high-quality solutions.
Ready to take your career to the next level? Apply today and become a part of the Walpole Outdoors family!
Walpole Outdoors is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.