Operations Manager – Walmart eCommerce

Available Shifts:

• M-Th, 6pm-4:30am
• Fr-Sun, 6pm-4:30am

This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.
Essential Functions:
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Outbound Operations (Pick, Pack and Ship): Performs all or some of the following for all outbound operations in a shift, including: Oversees a team to ensure products are picked, packaged, and shipped to customers for delivery for a single shift; Manages the sorting of products into customer-ordered amounts and ensures the accuracy of each order for a single shift; Manages the preparation and loading process to ensure efficient distribution for a single shift; Reviews and verifies outbound inventory reports from Area Managers and relays findings to a Senior Operations Manager.
• Inbound Operations (Unload, Receive, Haul and Stock): Performs all or some of the following for all inbound operations in a shift, including: Manages unloading, receiving, hauling and stocking incoming inventory to avoid product "back-ups" for a single shift. Reviews and verifies incoming inventory reports from Area Managers and relays relevant findings to a Senior Operations Manager.
• Performance Monitoring: Plans and manages budget to accommodate the needs of multiple areas within a single shift and achieve financial goals; Monitors team performance and productivity for multiple areas within a shift to ensure goals are achieved against key performance indicators and standards ; provides feedback to Area Managers; Recommends staffing and workload levels to achieve performance goals for multiple areas within a shift.
• Process Improvement: Analyzes patterns and identifies opportunities for process improvement to enhance efficiency and productivity of multiple areas within a single shift; Understands and considers how Lean methodologies and tools can be applied to areas in the shift.
• Compliance and Quality Management: Assists in the development of operational policies and procedures and follows-up to ensure quality control standards are met.
• Collaboration: Collaborates with Area/Operations Managers to ensure optimization of capacity and delivery management . Supports and collaborates with other functions at Walmart (for example, Human Resources, Maintenance, and ICQA ) to achieve objectives .
• People Development: Builds and leads a team to execute on business area objectives. Coaches team members and provides feedback to enhance skills, knowledge, and work performance. Conducts performance and career development conversations. Maintains team motivation and engagement. Mentors Area Managers.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
• Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Competencies:
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

• Customer/Member Centered: Focus on the Customer/Member - Reviews customer/member-focused data and adjusts performance to address findings. Promotes and supports associate efforts to exceed customer/member expectations. Informs associates on how to identify and locate resources to meet the diverse needs of customers/members.
• Judgment: Use Appropriate Judgment - Identifies, reviews, and applies policies and procedures to make informed judgments. Identifies and uses facts, information, and expertise to set priorities and make informed decisions. Uses data and evidence to determine the causes of problems and develop solutions to address them.
• Execution and Results: Manage Execution and Results - Holds associates accountable for completing work within expectations and time requirements. Plans and manages own and others' time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate manner. Identifies and obtains the resources needed to complete projects. Encourages associates to strive for excellence, efficiency, and quality in work practices.
• Planning and Improvement: Plan and Pursue Team-Based Improvement - Coordinates and aligns planning with organizational initiatives and direction. Looks at work plans and makes changes, as needed, to achieve team or work group objectives. Sets realistic timelines for goal accomplishment. Improves work processes and practices to increase performance and results.
• Influence and Communicate: Increase Commitment - Promotes ideas and links them to business needs and benefits. Builds trusting, cooperative relationships and alliances with others, inside and outside of the organization. Effectively communicates clear, up-to-date information on business plans and priorities (for example, change initiatives). Shares experience and ideas with associates across the organization.
• Ethics and Compliance: Manage Ethics and Compliance - Instructs associates on how to act in accordance with policies and procedures, and supports their efforts in doing so. Ensures associates demonstrate the highest standards of integrity and ethics in work situations. Corrects ethical and compliance issues, enforcing compliance and administering appropriate consequences as needed.
• Adaptability: Quickly Adapt - Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Helps associates adjust to and develop the capabilities needed to implement organizational change initiatives.
• Talent: Supervise Associates - Provides specific, honest, accurate, and timely feedback on associate performance. Assigns tasks to associates that fit their skill levels and maximize team performance. Uses people processes (for example, selection, development, performance evaluation) to ensure effective associate performance. Recruits and hires the associates needed to meet business requirements. Teaches, guides, and assists in the development of associates.

Physical Activities:
The following physical activities are necessary to perform one or more essential functions of this position. Enters and locates information on computer. Presents information to small or large groups and individuals. Visually locates merchandise and other objects. Stand for extended periods of time. Walk within work area for extended periods of time. Visually verifies and reads information, often in small print.
Travel:
Traveling is necessary to perform one or more essential functions of this position. Must currently live within 250 miles of the assigned facility or willing to establish a residence within 250 miles prior to the first workday (orientation) at this facility.
Work Environment:
Working in the following environment is necessary to perform one or more of the essential functions of this position. Work indoors for extended periods of time.
Entry Requirements:
Minimum Qualifications Bachelor’s degree in Business, Supply Chain Management, or related field and 2 years’ experience in supply chain operations or related field OR 4 years’ experience in supply chain operations or related field. 1 years’ supervisory experience. Preferred Qualifications Master’s degree in Business, Supply Chain Management, or related field. 4 years’ experience in supply chain operations, or related field. 3 years’ supervisory experience. Bachelor of Science in Supply Chain, Transportation and Logistics Management through Live Better U and Bellevue University

Location: 7000 Powerline Road, Sacramento, California 95837

Job Type: Full-time

Education:

• Bachelor's (Preferred)