Manager - Manufacturing Operations (Finishing Labs)

Requisition ID: 929829Store #: WM0054 Optical Lab Management TCITY

Position: Full-Time

Total Rewards: Benefits/Incentive Information

Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you’ll bring our most advanced technology and innovative products to our partners.

As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision.

Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Manufacturing Operations Manager is responsible for directing the manufacture of prescription eyewear in a finishing lab processing up to 1000 jobs per day. Leads supervisors and production teams to successfully achieve daily performance goals, maintains a safe working environment and promotes a culture of engagement that provides opportunities for growth and advancement.

Major Duties And Responsibilities

• Responsible for building a cooperative and inclusive work environment that will meet and exceed the needs of the lab’s customer base and marketplace
• Lead and manage employees within the lab. Provide coaching and leadership to support successful performance. Identify training needs, initiate staff orientation/development, and effectively manage performance (increases, retraining, transfers, or terminations)
• Responsible for the management and efficient use of all lab assets, including but not limited to production equipment, inventories, furniture and fixtures, et al.
• Review daily production schedule for the lab to plan work and objectives
• Anticipate and determine causes of delays in shift operations and take appropriate action to meet shipping schedules
• Make customer calls with the Sales Account Manager or on their own to retain, develop, foster customer relations, and address laboratory issues of importance to the account.
• Work with Marketing Department and Sales Account Manager to execute promotional programs and marketing strategies.
• Responsible for timely holding of all safety and RTK meetings and the reporting of the activities to appropriate corporate personnel. Maintain work environment in compliance with OSHA standards.
• Take part in the interviewing and hiring process. Conduct orientation of new hires and safety training with the department job instructor and safety committee members.
• Apply company employee relations policies in all dealings with employees.
• Effectively communicate with all levels of the organization to ensure understanding and the proper application of company policies, practices and procedures.
• Continually review and search for ways to improve processes to simplify jobs, eliminate non-value-added tasks, reduce costs and make recommendations to higher management.
• Understand and follow all company and manufacturer’s policies and procedures and ensure compliance with all attendance & safety rules and regulations. Maintain confidentiality of all proprietary information.
• Willingly assist others as necessary to keep work current, meet deadlines or maintain an even workload. Cooperate with other employees and demonstrate a good attitude. Perform an acceptable quantity and quality of work on time as required.
• Attends in-house or sponsored training meetings when necessary.
  
  

Basic Qualifications

• Associate Degree or equivalent work experience
• 6 years of experience in an ophthalmic laboratory environment
• General computer skills: Microsoft Office – Excel, Word, PowerPoint, Outlook
• Excellent leadership skills, with the ability to maintain an even workflow and a motivating work environment
• Ability to lift up to 50 pounds
• Strong communication skills to manage interactions with internal and external customers
• Must possess and maintain a valid driver's license
  
  

Preferred Qualifications

• Prior supervisory or management experience is a plus
• Optical college training is preferred
  
  

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com .

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.